Our Ladies and Gentlemen are the key to the best our destination has to offer. This will be collected by credit card. nearby. We greatly look to provide exceptional service and comfort for each guest visit. Luxury Spa Retreats Experience True Relaxation The instinct to retreat, to escape, is one often ignored. more. All were significantly better, especially if you have Bonvoy status than the Ritz Carlton. Does The Ritz-Carlton, Charlotte have airport transportation? I booked myself a 60-minute stress-relieving massage a few weeks in advance. Check for travel restrictions. Ideally, we'd publish every review we get, positive and negative. Make sure you actually have an appointment or you may be embarrassed! Customers arriving from outside of the United States should review government travel guidance to confirm eligibility and requirements for travel. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. ^9O6tA_?me Having a proper kitchen and service entrance was very nice for reheating and storing leftovers (and ultimately for letting room service deliver food ). Upon check-in photo identification and credit card are required. We had dinner reservations and when we returned our room had been tidied and there were rose petals on the bed in the shape of a heart, along with two little chocolates. Reflecting the hotels elegance within the area, the boutique offers a variety of accessories and gifts including The Ritz-Carlton branded items, prints from local artists, and various cultivated elements such as candles and fragrances from Antica Farmista, and more. Good thing I had my phone with me to take some photos. b%q)QiH*%@Ub=Yds!eu x LvfDq$"kCQU6zBR;j&7{o? 131 0 obj <>stream yikes! The Charlotte hotel, opened in late summer 2021, is no exception. In the lobby is a wine bar which has some takeout options, a separate lobby bar, a BLT Steak and a coffee shop. Its also just a 15 minute Uber/Lyft ride to the CLT airport. I am all about supporting businesses in need but to me this was extremely a waste of money. (That was directly stated from an employee) SPA - Scene7 I bought this gift card for my friend for $140 during the pandemic as a birthday gift because the basic massage use to be around $150. Im not sure if I was supposed to or not, but I did get the passive salt benefits from the walls alone, and I loved it. I was also thanked for being Titanium. Unwind in upscale suites complete with local touches, an elevated beverage experience, and carpets inspired by a North Carolina designer. Herbs and honey cultivated in the hotels garden and beehives provide garnishes at on-site restaurants, while organic ingredients and pink Himalayan salt rejuvenate the senses at the luxury Spa. There was a locker room. Where to Dine in Downtown Charlotte Local flavors define culinary offerings at The Ritz-Carlton, Charlotte's restaurants. call when I needed one. <link rel="stylesheet" href="styles.7e866a1c5c103219.css"> Some of the items I'll detail are relatively small misses, which would be ok if the price point was relatively small. This place use to have top knotch food. The salt room, jacuzzi, relaxing room, and the steam room are closed. I asked if I could wait for someone to become available and was told no. It was so good and felt like it lasted a full hour for sure. Basically, almost all of my #prearrivalchecklist requests had been honored. Facilities include an indoor pool and spa. Charlotte, The Ritz-Carlton Charlotte is in an urban setting, and the exterior is nothing exciting. I went to the back to get dressed in the robe and slippers. My hope is that all our guests experience a relaxing and peaceful stay, and I am very sorry that this wasnt your experience. See more questions & answers about this hotel from the Tripadvisor community. See thePrivacy Policyfor details. Top room amenities include a minibar, air conditioning, and a flat screen TV. The Ritz-Carlton, Charlotte. My massage therapist had the magic touch. Service was great in the end but started off a bit rough as the originally less experienced staff didnt quite know how to handle the doorbell issues or how to handle my frustration. And on a weekend, it took me no time at all to get there just about 20 minutes from where I live in South Charlotte (in Ballantyne). na.spatime.com Your email address will not be published. This is the version of our website addressed to speakers of English in the United States. You will be able to relax in comfort while you wait for your service in The Relaxation Lounge. The Ritz-Carlton, Charlotte. Flat-screen TV, 99 m Annie and the rest of the staff then made it a pretty flawless stay and absolutely took care of me in every way possible. The shower, sinks and tub all had an issue. The staff are amazing, we let them know we were bringing the kids and they were greeted by name. Please do research before booking this property. And theres a nice refreshment stand with water, fruit-infused water, hot tea and trail mix. Hi, friend! This lets us know our reviews come from real guests like you. I knew ahead of time that with my spa service Id also have access to a ton of Ritz amenities (like the relaxation room, indoor pool and fitness center), and I did nearly all of them during my visit. Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay. Valet parking is $40 a night incidentally though as long as there are no Panthers games you can find cheaper parking. I bought this gift card for my friend for $140 during the pandemic as a birthday gift because the basic massage use to be around $150. The hotels 12,000 sq. Staff is very friendly but amenities are lack luster for the price. This was my granddaughter's first show, so the hotel staff made it special. SPA SPALocated in the heart of Uptown and surrounded by spectacular views, The Ritz-Carlton Spa, Charlotte is a true haven in the city. I was having a bad week getting some work done and Destiny found out I love Chocolate chip cookies and she brought me one to my surprise fresh out of the oven. Even though I was at the Ritz spa on the weekend, and I did pass other spa guests in the hallways, I got both the salt room and the sauna to myself, as well as the relaxation room I visited later. Flat-screen TV, Mastercard, More about the pool area though. UnionPay credit card, The Ritz-Carlton, Charlotte blends contemporary dcor and a flair for innovation to immerse guests in a well-appointed luxury escape. Your contribution should be yours. I have been coming to this Spa for 10 years + and today was the first day visiting after the Pandemic. After I called she realized what floor we were on and knew the machine was out of order so she sent someone with ice.Veda has also been amazing! The Spa at the Ritz-Carlton boasts five treatment rooms, including a couple's suite, women's and men's Vitality Lounges, and an Aqua Lounge. I hadnt brought my bathing suit, but if I did, I may have taken a dip. The men's locker room has two seating areas, one with a small old LG tv in it. Tripadvisor performs checks on reviews. and this was no comparison. The Ritz-Carlton, Charlotte Reviews, Deals & Photos 2023 - Expedia That orange-infused water was a hit, and I went back and refilled many times from the sweet little refreshment stand. I visited the refreshment stand many times during my visit, and I loved this special touch. ), my appointment "disappeared". She was thrilled! The rooms at The Ritz-Carlton feature a modern and elegant interior. I have been coming to this Spa for 10 years + and today was the first day visiting after the Pandemic. I'm a mom and fitness instructor living in Charlotte, North Carolina. Coffee was delicious, much better than Im used to getting at even the nicest hotels. The Spa & Wellness Center offers wellness counseling that can incorporate the hotels complimentary cycling and tasteful organic cuisine as key components in a guests overall health planning. At The Ritz-Carlton, it's encouraged; expressed through tranquil spa retreats surrounded by natural beauty and pampering treatments drawing from ancient traditions and modern science. And when I was there, the pool was basically empty (other than one other couple and a mom/daughter). This service may contain translations powered by Google. The Ritz-Carlton, Charlotte, Charlotte - Updated 2023 Prices It was a stress-free situation, from beginning to end. Chicken salad that seemed like it was tuna in a can served with chips. Charlotte Spa Resorts Redesigned hotel rooms and suites reflect Charlotte's past and look toward its future through locally-inspired colors and patterns. Room service was always quite tasty and pretty prompt especially after the first day when we finally got the doorbell and delivery issues sorted. Nearby attractions include Queen City Rides (0.2 miles), Belk Theater at Blumenthal Performing Arts Center (0.06 miles), and Discovery Place Science (0.2 miles). I loved sitting in there, and had I been more tired, I may have attempted a nap. We greatly appreciate having you visit The Ritz-Carlton, Charlotte and look forward to your next stay. The locker room and sitting rooms were well appointed, but they did seem a little bit brown and outdated just saying. I am all about supporting businesses in need but to me this was extremely a waste of money. Appointment required, no walk-ins. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Executive suites cater to the business traveler and leisure guest, featuring both a separate living area with views of Uptown Charlotte and state-of-the-art technology. 0 The Charlotte Convention Center is 1.3 km away. Dear Jenniferel8434QL, Thank you for taking the time to share your recent experience with us. I was hoping for something great. More. The Punch Room I would definitely go back, I guess this is the master thread so: Stay Report 11/26 to 11/27 Location:The hotel is located on the corner of Trade and College right downtown. I knew something was up already before we even arrived. It may have been my favorite room, outside of the salt room. business travel features to the top of the filter menu so you can find them faster. ft. of meeting space includes the Study, ideal for intimate gatherings of 15 guests. Facilities include an indoor pool and spa. Which popular attractions are close to The Ritz-Carlton, Charlotte? You can only leave a review within 28 days after check-out. Thank you. Ambassador elite recognition: No upgrade, late check out of 4pm offered when I checked. Sometimes were so excited to get more that we dont stop to realize that we dont always need it. I never even used the automatic coffee maker in the kitchen. The maximum number of extra beds and cribs allowed depends on the room you choose. Lock in the lowest price from these sites. All rights reserved. I am all about supporting businesses in need but to me this was extremely a waste of money. It was expensive though, with the included tip, tax and the service fee for delivering the lunch to the pool, it was a $40 salad, and thats a bit steep. At around 8am the next morning the shoes still weren't there so I called for them and they arrived shortly thereafter. Meeting space:Discover more than 12,000 square feet of state-of-the-art indoor meeting space, 7,000-square feet Ballroom, and nine function rooms ranging from 464 to 3,842 square feet. Enjoy breathtaking views of the Queen's City from our penthouse location. Check your booking confirmation email to find your booking number and PIN. The suite we had was great and the bed was typical of the Ritz-Carlton, divine. 11 Best Spa Hotels in Charlotte NC 2023 - WOW Travel And the amenities are where its at so plan to allot plenty of time for your spa visit, both before and after your service for chilling and using all the things. Located on the hotels penthouse level, the Aqua Lounge features a pool and whirlpool overlooking Uptown Charlotte. The spa also provides towels, disposable hair brushes, razors, lotions, shampoo/conditioner, hairspray, hair-styling tools (good ones), cotton swabs, feminine hygiene supplies and even disposable shower caps so pretty much everything you need to get ready outside of your clothes and makeup. Salt rooms are great for improving your breathing and enhancing your mood (although theres not a ton of hard research on this particular type of room, but I do think they are becoming more popular). I had never been to the hotel or the spa before, and I was very excited about this opportunity to get some pampering in such a luxurious setting. I would have brought my own food if we knewI have been coming to this Spa for 10 years + and today was the first day visiting after the Pandemic. Did I mention that my Tar Heels beat Michigan 80-76? We stayed at the Parlor Suite which was very spacious and clean. The Ritz-Carlton Spa, Charlotte: The Ritz-Carlton Spa, Charlotte: Our Uptown Charlotte hotel offers a 13,000-square-foot The Ritz-Carlton Spa, Charlotte a true urban retreat in the heart of Downtown Charlotte. And I knew my gift card would cover it. Approximate prices in EUR for a 1-night stay, Located in the heart of downtown Charlotte, The Ritz-Carlton, Charlotte offers luxurious rooms with a 55" or 65" flat-screen TV. Warm lights behind walls made of pink Himalayan salt blocks infuse the air with salt, a natural antimicrobial thats believed to help reinvigorate you. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. You can sort and/or filter them by time of year, review score, and more. And I had everything I needed and more. Service was wonderful, they even knew our name when we walked in which was interesting given i don't remember giving it to the valet. We walked back out the room and went to find my massage room when another lady that was standing there yelled at us. To edit a review youve already submitted, contact our Customer Service team. I loved having this solo day to myself, and I would absolutely be down to do another one again one day. Ironically, theyd forgotten the handwritten note by the Rooms Executive something Id never have known had she not told me herself later in the stay lol. Higher management needs to step in and bring the life back to this hotel spa before it goes under. Room was really nice, we had a parlor suite on the 12th floor. All content should be genuine and unique to the guest. Booking not found double-check your booking number and PIN then try again. Air conditioning It was not. The salt room which I was most excited about had a ladder stored in the room and it looked to be under repair. If youd like to check out a video of my experience at The Ritz-Carlton Spa in Charlotte, head here. Facilities include an indoor pool and spa. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. (Only true blackout shades werent.) It's close to I-77 and I-277 so getting around is easy but be aware there are often delays on those roads. Dinner with my friend and her son at the hotels BLT restaurant was fantastic and Im a tough judge of steakhouses. Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay. Try Timed Out Escape in Ballantyne, District 57 near Wesley Heights, or Exit Strategy with multiple Charlotte area locations. Prices are the average nightly price provided by our partners and may not include all taxes and fees. United States, Reserve Now Learn how your comment data is processed. JW Marriott was a brand designed to compete with the big boysFour Seasons and Ritz-Carltonand it delivers. it was a corner garden room (facing a corporate BofA building). Once she knew the kids were coming she sent amazing snack baskets to the room for them.Thank you so much, Im so glad we found our new staycation location!If youre in Charlotte and looking for a great place to stay, look no further! This is where I always stay when I come to Charlotte to see a show because the location is perfect to walk to dinner and the show. Taxes and fees that are shown are estimates only. If you stayed at this property through Booking.com, you can write a review. The Lobby Lounge, K Lounge, offers light meals and drinks, while The Punch Room is a speakeasy with craft punches and cocktails as well as artisan-crafted small plates. I was able to find a decent time on a Sunday and there were plenty of weekdays open. Visits to the salt room are included in any one of the Ritz's spa packages, as is access to a 16-head "experience shower," sauna, pool, and relaxation area, with everything you need to style your hair post-experience. Travel might only be permitted for certain purposes, and touristic travel in particular may not be allowed. Otherwise, all of the staff couldnt have been more friendly and eager to help. Booking.com does not accept responsibility or liability for any reviews or responses. Try again. Staff was limited but very helpful. In order to get to the spa, you have to take the elevator up to the 17th floor. if the writer is claiming to be someone else). The room was absolutely incredible. Best Regards, It's bordering on fine, I guess, the problem is that other hotels in Charlotte are stellar and cheaper, The thing I expect when paying for a Ritz Carlton stay over others, is the little extras and special touches. Wellness in Charlotte NC | Healthy in Charlotte NC Taking cues from The luxurious Queen City, this elevated shopping experience is carefully curated with a unique mix of local and globally recognized brands. Complimentary transportation within the I-277 loop, Cancellation within less than 72 hours will be charged the first nights room and tax unless otherwise stated at the time of reservation, The hotel does not cash checks or accept checks as a form of payment. YES! Most amenities are closed, but limited valet is still available. endstream endobj startxref Lively lobby scene with BLT Steak, K Lounge and Bar Cocoa, 12,000 sq. We will definitely be back to celebrate special occasions. The site to which you will be transferred is not part of the The Ritz-Carlton website and the presence of this link on the The Ritz-Carlton website does not mean that The Ritz-Carlton Hotel Company, L.L.C. I do believe punch room may still be there as well and that is a nice cocktail bar as well. The penthouse-level Ritz-Carlton Spa, Charlotte features artfully designed relaxation lounges and treatments infused with honey from the rooftop beehives. Latrina was warm and welcoming on the phone before we arrived to be sure all needs were met. The Relaxation Lounge looks like a room youd see on a tour of a celebritys lavish home. I regularly visit other comparable spas (e.g. Something went wrong please try again later. Not really fair for the customers since the amenities are not all even open. Check In:Service from everyone at the hotel was great. We invite you to relax and unwind in the stunning Aqua Lounge, chic Relaxation Lounge and therapeutic Vitality Lounges. My daughter, granddaughter, and I were in Charlotte to see a Broadway show at the Belk Theater. Today, Im going to share my review of The Ritz-Carlton Spa in Charlotte, as well as what you can expect when you visit the Ritz spa. This property failed on both. Restaurants Uptown Charlotte | The Ritz-Carlton, Charlotte As a spa guest, you get a nice robe and slippers to wear around. I was so happy to find out upon check-out that after paying for my expensive lunch and my 60-minute massage, plus gratuity, I still had $25 left on my $300 gift card. The Ritz-Carlton Spa - Charlotte. By the way, when I went on the Ritz website to book my massage, the Saturdays were totally full for a few weeks out. Required fields are marked *. But she still proceeded to question me as if I did something wrong. The dining and living spaces were spectacularly large and spacious, and the bedroom unto itself was a huge junior suite with an amazing spacious master bathroom. Ashley at the front desk is amazing, on our last stay I called to find out where the ice machine was located. If you want an exceptional. Herbs and honey from the LEED Gold-certified propertys rooftop garden garnish culinary delights at Bar Cocoa and K Lounge, and The Ritz-Carlton Spa, Charlotte whisks guests away to dramatic skyline views and pink Himalayan salt therapy. Five Star Hotels in Charlotte, NC - The Ritz-Carlton Id go back again in a heartbeat. I would be more than happy to speak offline, so that we may gather further information including your room number to investigate and train further internally. First of all, it took them 3 days to even call us back for an appointment. Rooms Executive Annie really made a huge difference in making sure things were largely perfect from that moment forward. Check in: Perfunctory, not a warm welcome, no property information provided, just the bare minimum. Inspired by a 19th-century speakeasy, The Punch Room offers 37 seats and a menu driven by local fruits, herbs and vegetables. Its sad I feel the need to prove that, as a customer.BEWARE -- if you book and/or pay for anything in advance with this spa, please do your due diligence. If we find any, we delete them and, if necessary, take action against whoever is responsible. Ill have to keep this in mind, thanks for the review! That means I definitely have another visit in the future, and next time I want to try a facial. A staple in the Queen City for years, this spa is a no-brainer when it comes to unwinding. 9 Best Romantic Weekend Getaways in Charlotte, NC - VacationIdea 86 0 obj <>/Encrypt 61 0 R/Filter/FlateDecode/ID[<90EB66DFC56C244A8AD013588AC3F3B9>]/Index[60 72]/Info 59 0 R/Length 130/Prev 307611/Root 62 0 R/Size 132/Type/XRef/W[1 3 1]>>stream However, my lunch was prepared quickly, because when I was heading up to the pool, there was already someone there setting up for me and they were looking for me. Michael Matthews Director of Sales & Marketing michael.l.matthews@ritzcarlton.com, Amazing Ambassador upgrade to Ritz-Carlton Suite amidst a wonderful luxury stay, My recent three night award stay at the Ritz-Carlton Charlotte (allowing me to see the Jumpman Invitational UNC basketball victory over Michigan) was pretty impressive with an upgrade to the incredible 2900 square foot Ritz-Carlton Suite, outstanding service and service recovery, great F&B, and perhaps the best air conditioning Ive ever had! When booking more than 9 rooms, different policies and additional supplements may apply. This was my last big stop, and once again, I was alone for most of the time. Massages and facials start at $130, beauty services at $40. The LEED Gold-certified hotel is perfect for both an escape and exploration; its downtown location is walking distance to notable attractions. She went on to ask if I had a reservation. All luxury rooms have elegant dcor, 10-foot ceilings, floor-to-ceiling windows, flat-screen TVs, Enseo entertainment systems, 24-hour in-room dining, Nespresso coffee, work desks, iPod docking . I am extremely disappointed in our experience compared to my previous visits over the years. The hotel also does not accept credit card authorization forms, Complimentary valet parking for BLT Steak and The Ritz-Carlton Spa, Charlotte. My only complaint was there was a lack of hot water both the evening and morning of my stay. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Moreover, it also has a swimming pool, a whirlpool, a fitness center, a nail salon, and a Himalayan pink salt room. I love to share great experiences, and I think twice before sharing a negative review. I felt like there were a few special things (like a warm neck pillow, a warm eye mask and more) that made it seem very upgraded. Should you choose to use the link below, you assume total responsibility for your use of the website to which you are linking. Located in the heart of downtown Charlotte, The Ritz-Carlton, Charlotte offers luxurious rooms with a 55" or 65" flat-screen TV. 28. The location is right across from the Epicenter, and about a 10 minute walk to the stadium. Miscellaneous: I almost never use shoe shine services in hotels but had need on this occasion. You know what I mean? Spa & Wellness Center at The Ritz-Carlton - Charlottes Got A Lot It was a pleasure to have you as our guest, and I hope you give us an opportunity in hosting you again, whenever your travels bring you back to the area. The service from the time we pulled up at the door to the time we left, the service was friendly, helpful and amazing. I knew something was up already before we even arrived. The Ritz-Carlton, Charlotte is 0.6 km from The NASCAR Hall of Fame. Is parking available at The Ritz-Carlton, Charlotte? I knew something was up already before we even arrived. The salt room is included for free for all spa guests and doesnt require an access pass. If youd like a Saturday, youll need to book several weeks in advance. Tripadvisor performs checks on reviews. It's the Ritz. why does it feel like the La Quanta Inn now?! I also love sitting there feeling the beads of sweat forming on the skin.
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