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Wow Care. This can be done using a smartphone but also works from a computer. Pre-departure rapid antigen COVID-19 test for international travel. If you need anything else, please don't hesitate to get in touch with our team here: https://help.chronomics.com/contact-us and we'd be happy to help!We hope you have a lovely week!Wishing you all the best. Contact Us; chronomics.com Help Center. Step 1: From your homepage, click on 'Covid & Immunity' in the bottom left of the page: Step 2: Then find the 'upload photo result' link under your registered test. Quick results within minutes. ForPCRtests,thiscanbefoundonthetesttube. How do I log in to my account? - Chronomics The DetectCustomLabels API is used to detect the labels of a supplied image during inference. I'll be sure to pass on your feedback to him. We want all our products to be easy to use, and our contact centre is always there to help. "You can't get in touch with them, there no number you can get hold of," the 27-year-old told The Mirror. I have requested more information regarding your order with us, if you could come back to me as soon as possible I'd be very grateful. Kindest regards,NiciaSocial Media Department. Thank you so much. The services, bio-infrastructure, test kits and test results are not intended as a substitute for any medical advice or professional judgement of health status. I then sent the second tests back unused and tracked by royal mail. | Hurdle is devoted to one thing building bio . My Account - Help Center - Chronomics . . . Hi Joanne, I'm sorry to hear of your experience Joanne, unfortunately from your name left against your review, I am unable to identify any previous orders created, in which I require to obtain contact history.We do always email all of our customers back and our contact centre is open from Monday-Friday 09:00-18:00. All rights reserved. I'm panicking they won't arrive, can anyone reassure me or have a contact number I . Tests not dispatched. TUI Travel Money offers great rates on over 50 different currencies worldwide, with no commission. Find contact details for 700 million professionals. For PCR tests, this can be found on the test tube. I printed them out on my printer instead of keeping the details on my phone, but that was my choice. Hi, Thank you for your feedback. PhilC-548. Chronomics contact details? Tests not dispatched. | Mumsnet RebelBio and SOSV are the most recent investors. Click here for examples of the types of numbers you may need and where to find . Can I use the Chronomics test to meet entry requirements in other countries? 2 replies 399 views AnnOyd_2 Forumite. Your returns package should only include your test. We work with big-name brands, like Disney and Universal, to bring you an even bigger selection of dream getaways. When not occupied with machine learning, he can be found taking a hike, reading a book or catching up with sports. Except as prohibited by applicable law, the services, bio-infrastructure, test kits and test results that are made available through or via Chronomics are provided as-is and without any warranty, representations, assurances, or guarantees of any kind whatsoever, whether express or implied (either in fact or by operation of law). Step 1: From your homepage, click on 'Covid & Immunity' in the navigation bar at the top:Step 2: Then find the 'upload photo result' link under your registered test. Hello Karen, We are sorry to hear about your inconvenience when using our test. Ours arrived yesterday for a Sunday flight. Heres a link to it:https://www.gov.uk/guidance/travel-advice-novel-coronavirus]. We hope you have a lovely Christmas and wishing you all the best. Genome Biology March 28, 2017. All rights reserved. Our holiday portfolio ticks off everything from beach holidays and city breaks to globe-trotting TUI Tours, Lakes & Mountains getaways, and Crystal Ski holidays. The F1 score is a measure that uses both precision and recall to measure the performance of a classifier. It was stated barcode would be on box of covid test. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. Search. PLEASE NOTE: If youre having trouble registering your test due to Kit ID/Barcode issues, please ensure you're using Google Chrome to register your kit. Hi Peter, Thank you for your feedback. 13/08/2021 10:57. We will definitely use these guys again! "On May 20, before they arrived, we were told the order had been cancelled and so we thought we'd get our money back.". Were specialists when it comes to our products and the Worlds most sought after places, Were enthusiastic, professional and passionate about Travel, We understand every Customer is different and we are able to give you a personalised service to help you find your perfect holiday, Book your dream holiday; from beach escapes, City Breaks, skiing holidays, weddings, UK breaks, Tours or Lakes & Mountains getaways we have something for everyone, Were Cruise Experts, with Marella you can sail to over 120 destinations or what about trying one of our new TUI River Cruise holidays setting sail on some of the most beautiful waterways in Europe, Whether you have booked a holiday already in-store or on our website we can assist in answering any questions and queries you may have we can also help you amend your booking, Whether you are travelling for business or for pleasure, we'll make sure you can get the Trying to resolve this on line only led to going round in circles. Are your Covid-19 tests authorised by the UK Government? Our expert travel professionals across our UK stores are ready to help you find the perfect holiday. Hi Paul, Thank you for your feedback. Funding. ForRapidAntigentests,ontheplasticcassette. . I'm so sorry to hear of the issues you have experienced, and can assure you our intentions are to always give the best customer experience, and I am sorry this hasnt been the case in this instance.I can confirm, looking at your recent contact with us that the issue has been rectified, however I have sent you a follow up email with further information regarding the circumstances of your query to help you further.Wishing you all the best. Checking out your company online I found the same story from many other customers of yours. I made some errors during the registration process using the same Email address for two people. We do not store credit card details nor have access to your credit card information. Again they received and signed for them. No number to ring chronomics. I'll look forward to hearing from you soon. In order to deliver the right business value, Chronomics picked a threshold of 0.99 to maximize the accuracy and minimize the rejection of predictions. Nicholas Werner - Director, Regulat.. - Chronomics, Ltd. | ZoomInfo On our return I asked for a refund but I was just blanked ( not possible) you provided result which were late thats it. Chronomics - Funding, Financials, Valuation & Investors - CrunchBase For more information on how to do this, refer to Use Amazon Augmented AI with Amazon Rekognition. Chronomics, London, United Kingdom. free lookups / month. "I contacted Chronomics for a refund, this was over 2 weeks ago," he told The Mirror. If you would like to get back in contact using the form below, I will personally ensure to respond and provide further investigation after locating your order and contact details. It has already processed millions of tests through this platform and delivers a high-quality diagnostics experience. Tom Stubbs email address & phone number | Chronomics, Ltd. Chief 2023, Amazon Web Services, Inc. or its affiliates. (business & personal). 10 August 2021 at 9:27AM in Coronavirus travel help & info. My Kit ID wouldn't work, so I contacted Chronomics via the form, not expecting it to be resolved in time for our sailing. When you pay you will be supplied with an ATOL Certificate. 1 . We are delighted to hear you are a returning customer and you have been happy with our services. About us - Chronomics Please be sure to enter any letters in your Kit ID in Capital letters. Lucy Barnes prepared for a trip away to Greece with her two kids and best friend by ordering an amber testing kit for 90 from Chronomics. UK Government approved. Tom Stubbs Partner. Sam and all of us at Chronomics appreciate the feedback and wish you safe travels and great weather :) If anything else, don't hesitate to contact us back.Kind Regards,Ana. If we can be of any assistance, you can always get in contact with us and a member of our team will gladly provide assistance. I would understand if I had sent the email to the wrong address but I used their online contact form and have still been ignored. Their latest funding was raised on Jan 8, 2019 from a Seed round. Disclaimer. Chronomics has raised a total of 1.1M in funding over 2 rounds. You'll get your travel certificate . Chronomics, Ltd. employs 111 employees. Kind regards,Ty, I had a COVID test kit that had part of the test missing.I expected to have to use a list of options on line which probably wouldn't have had the answer.Contacted the centre by email and almost immediately Sam Hodge came back with the solution.Really great service, Hi John, Thank you very much for taking the time to share your experience with us. browse our directory. We've got personalised service down to a T. Pop into one of our TUI Stores and let our Travel Experts help tailor-make your perfect getaway. 1 reply . Ali Green from Northampton was due to fly out to Zante only for TUI to cancel his holiday, meaning he no longer had a need for the amber package. I ordered my fit to fly tests weeks in advance of my trip. No credit card required. Hi Tony,I hope you are well. The users register the test on the platform by uploading a picture of the test cassette and entering a manual reading of the test (positive, negative or invalid). Some of the flights on this website are also financially protected by the ATOL scheme, but ATOL protection does not apply to all flights. All 3 tests were negative and we were able to upload photos of the results on 2 of them but the 3rd one wouldn't upload. I have requested more information regarding your order with us and I'd be happy to help resolve any ongoing issues. . Contact information (email address, postal address, telephone number) Log on credentials when you create an account with us (e.g., user ID, password) Sex assigned at birth Date of birth and age in years; Your physical location in terms of city and state or province and country; Type of diagnostic or wellness test prescribed for you or sought by you "Lateral flow test for our return journey was delivered in the post two days before we left the UK and we brought it with us - its all been very easy and well organised," she said. The following image is an example where the model has correctly identified the test as invalid with a confidence of 0.999. Biology + Technology = Chronomics and a bio-infrastructure future. Hurdle is a trademark of Chronomics Limited. "Probably about the worst (experience) ever because there is absolutely zero contact from them. Still not dispatched. However, the mechanisms by which DR interacts with the aging process to improve health in old age are poorly understood. Founded in 2017, Chronomics, Ltd. is a UK-based biotechnology company founded on the use of epigenetics to give people the knowledge of how their environment and lifestyle is imprinting itself on their DNA and affecting their . Yes. Kind regards,NiciaSocial Media Department. No problem with the company. Something went wrong, please try again later. . Chronomics is a tech-bio company that uses biomarkersquantifiable information taken from the analysis of moleculesalongside technology to democratize the use of science and data to improve the lives of people. Taz wrote online that she booked a TUI package with the company. This may look different depending on the device you're using, please select an option below:Instructions for computer/laptop usersInstructions for mobile phone/tablet users. I have emailed directly and also numerous times via the contact form on their Website with not even a acknowledgement from them. I can't thank you enough in advance and I'll look forward to speaking with you soon. Kindest regards,NiciaSocial Media Department. Chronomics is a tech-bio company that uses biomarkersquantifiable information taken from the analysis of moleculesalongside technology to democratize the use of science and data to improve the lives of people. Hi Andrew,Thank you for your feedback.I'm so sorry to hear about this, I can assure you I am here to help you.I have asked for more information regarding your order on an email, if you could come back to me with your details, I can get this looked into.Again, my deepest apologies for your experience and I'll look forward to hearing from you soon.Wishing you all the best.Kind regards,Deborah. Very impressed. As always you can unsubscribe at any time. Our Covid-19 PCR saliva tests are authorised by the UK Government, and we are an approved supplier for both the Fit To Fly and Test To Release travel programmes. The Mirror has contacted Chronomics for comment. These images are to be classified as positive, negative, or invalid, corresponding to the outcome of a COVID-19 test. Eventually found a TUI emergency number where a kind lady issued new bar codes and then all worked. Take Control of your DNA. Thank God Covid is virtually finished as I would never use your company again. Health tracking made easy - unlock valuable insights into your health with quick testing and accurate. Thank you so much. Mobile phone/tablet users. Kindest regards,NiciaSocial Media Department. *Ask in store for further details. Go to chronomics.com Contact us; Please contact our customer experience team in the event of device malfunction or invalid results as you may be eligible for a replacement. No number to ring chronomics. Had a panic and rang Ambassador to be told It was on cassette. Privacy Policy - Chronomics Fit-To-Fly COVID-19 Test for TUI | Chronomics Chronomics does not provide medical advice, nor directly administer any diagnostic medical tests, prescriptions, or other healthcare interventions. Sign up for a free account. Wishing you all the best. I'll be sure to pass on the kind feedback to our customer experience team. During the COVID-19 pandemic, Chronomics sold lateral flow tests (LFT) for detecting COVID-19. . No refund was received from them. It wasn't. Discovered that my kit did not contain the document with the registration number and hence I was not able to register my results. Please make sure, if there are multiple users, that the correct one is selected at the top of the screen below. Here are 8 tips for writing great reviews. Hurdle Knowledge Base Once you've received the kit, use the FCDO website to check when your destination country requires you to perform it. And it is still a really difficult process to contact anyone. Read Customer Service Reviews of chronomics.com - Trustpilot Our products can be used internationally: we generate results and certificates in the format accepted by different local authorities. Hi Ronald, Thank you for your review, I am sorry to hear you had difficulty locating the required barcode number. I thought Chronomics was Chronometrics. For public health reasons, no cancellations of COVID-19 Test Kits can be accepted. Our Services and Results Are Not a Substitute for Medical Judgement. Mattia Spinelli is a Senior Machine Learning Engineer at Chronomics, a biomedical company. Cancel Update. I emailed chronomics to advise that the test was sent incorrectly again. A year on, I get an email saying that I had been 'subscribed' to a service that I did not receive or want and money would be taken from my account. For Rapid Antigen tests, on the plastic cassette. Please make sure, if there are multiple users, that the correct one is selected which is shown on the left of the screen below. We offer a range of travel money services, including foeign currency, our Multi-Currency Travel Money Card and buy back guarantee. Outside of work, Pashmeen enjoys adventurous hikes, photography, and spending time with his family. I haven't got my test result yet, what should I do? - Chronomics Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. This means that we may include adverts from us and third parties based on our knowledge of you. If we can ever be of any further assistance, don't hesitate to get straight back in contact. HQ Phone +44 7970727222. See gov.uk/foreign-travel-advice - for FCDO travel advice about individual destinations. Your payment information is processed securely. Clear instructions please. Find out the essential items that should be on your packing list depending on the trip youve booked using our holiday checklist. 17 Feb 2023. Tom Stubbs - CEO - Hurdle | LinkedIn https://help.hurdle.bio/contact-usKind regards,Ty. Cookie Notice. Get Tom Stubbs's email address (t*****@chronomics.com) and phone number (44798886..) at RocketReach. So whether you want to sail around the Caribbean on a Marella Cruise, or travel along some of Europes world-class waterways on a TUI River Cruise, weve got you covered. I'm so sorry to hear of the issue you had when trying to locate the barcode. How to Contact Us - Help Center If you are sure you are entering the correct information and are still having issues registering your test, you can get help by contacting us using this form and provide images of your barcode/Kit ID where possible.PLEASE NOTE: Your test needs to be registered before returning it to us. Their goal is to analyze biological samples and give actionable information to help you make decisionsabout anything where knowing more about the unseen is important. Instructions for mobile phone/tablet users. With our leading technology we offer a great online software training experience using hurdle. As-Is. Do not send your sample back with any notes with your personal information on, or notes explaining that you cant register your test. After much frustration in trying to find out why my test hadn't arrived, I got my money back. Worse still their contact telephone number was unavailable!!!! No credit card required. Chronomicss platform enables providers to seamlessly implement at-home diagnostics at scaleall without sacrificing efficiency or accuracy. It goes against our guidelines to offer incentives for reviews. Verification can help ensure real people write reviews about real companies. Chronomics - Home - Facebook Hi, Thank you for your feedback. Fancy an escape? Integrated R&D. Global coverage. This can be found on the outside of the box the test is delivered in, or on a label stuck on the plastic bag that has the test inside. Go to chronomics.com Contact us; My Account Latest Updates General Covid-19 Blood Testing General . More information here. 10 August 2021 at 9:27AM in Coronavirus travel help & info. Mumsnet carries some affiliate marketing links, so if you buy something through our posts, we may get a small share of the sale (more details here). Chronomics does not provide medical advice, nor directly administer any diagnostic medical tests, prescriptions, or other healthcare interventions. Seems a while now, but in Feb / March 2022 in structions detailed by Chronomics for me were complicated. After training images are provided, it can automatically load and inspect the data, select the right algorithms, train a model, and provide model performance metrics. Disclaimer.

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