The Rheem Performance Line. 0000019298 00000 n If the circuit breaker in your electrical panel is in the Off position, turn it to the On position. My neighbor, who is a commercial plumber installed it. experience as a licensed oil & gas technician. Hot water heater is dispensing ultra-hot water. Some models may require you to push a reset button on the thermostat prior to changing the temperature. . Models range from 30 through 120 Gal. I read some more on this forum about the mixing / anti-scald settings in one-handled faucets and suspect that might be where my real problem lies. I tested the new thermostat with a meter and it had started exhibiting the same problem - would not engage upper element. Check the picture to ensure proper wiring. Replaced a less than three year old water heater of the exact same model due to the bottom rusting out. Thanks. Hi, Your response was very helpful! Thermal Expansion Determine if a check valve exists in the inlet water line. Rheem Performance Plus 63 Gallon (285L) 10 Year 4.5kW Tank Electric What else have you checked? Rheem Performance Plus 40 Gal Medium 9-Year 5500/5500-Watt Elements Sheath materials: Copper provides high quality corrosion protection and may be coated with tin, nickel or other protective finish. Ed Lauren. Since replacing it involves the potential for a gas leak if not handled properly, consider calling a repair technician for the work. Your IP: Except for one thing I found. Relief Valve Insulation Installation ! Do not plug the relief valve outlet. Using a wrench, loosen the old valve by turning left/counter-clockwise. Wrap pipe tape clockwise around the new valves threads, and install it, tightening by hand until snug. Changed lower element and Ask an Expert Home Improvement Questions HVAC Questions Rick, HVAC Supervisor Satisfied Customers Rick is online now Related HVAC Questions My water heater is not heating water. Jul 1, 2019 by Hi Rays and thank you for your question. But then the next day the problem returned, and now once again there seems to be no way to get the upper thermostat to engage the upper element. . Either run hot water at a tap for a few minutes or through a hose attached to the drain near the bottom of the tank. I can't seem to get power to the lower element of my electric hot water heater the top one reads fine but the bottom one does not. After the top cover removes, the sponge was wet. Cavity Insert Instructions The following instructions are intended for qualified service personnel ONLY, and should only be done when necessary. CLbpRAg-#G8lHU. Less than 10 years old, no deposits found in tank, no corrosion on elements. @jrbryant so you have a water heater where the bottom element is not working? otate the crossbar up and down until it breaks away R from the remainder of the cavity insert. Customer Reviews for Rheem Performance Plus 40 Gal Medium 9-Year 5500/5500-Watt Elements Electric Tank Water Heater with LED Indicator. This tank is backed by a lifetime warranty (with registration) and eliminates the hassle of periodically replacing your water heater. Gas: Check if the gas valve has been turned off. 21 yrs on old water heater not too bad. But you have to make sure to buy the right one. Related Parts Pages:Rheem Air Conditioner Parts, Rheem Furnace Parts, Rheem Water Heater Parts. Review the chart on this page first and you may not need to call for service. Water is too hotThe thermostat is set too high. Heats water quick and with luck it will last half as long as older one. It was a bit taller than the old one but only by about 2 so no problem. Place a couple towels on the floor if replacing an element. Since deadly carbon monoxide (CO) is a byproduct of the combustion of natural gas and propane, it is important to install a CO detector near a gas water heater. We welcome your comments and suggestions. We had 9 people at our home over Christmas and never had a hot water issue. Electric tall water heater provides an ample supply of hot water for households with 3 to 5 people. Make sure electric supply to water heater and disconnect switch, if used, are in the ON position. (Upper element) lights lit. DoItYourself.com, founded in 1995, is the leading independent home improvement and repair website. @kasten39828. New heater will shutdown the water and electric until service is done! All information is provided "AS IS." Products shown as available are normally stocked but inventory levels cannot be guaranteed, For screen reader problems with this website, please call 1-800-430-3376 or text 38698 (standard carrier rates apply to texts). Electric Water Heater. Purchase the right valve for your model. Rumbling noiseWater conditions in your home caused a build up of scale or mineral deposits on the heating elements. I just bought and had a plumber install yesterday a Rheem Performance Electric Hot Water Heater Plus 50 gal, 5500/5500 W heating elements, LED lights; model XE50MO9EL55U1. Turn the power and water back on. Had it for about a month now. This water heater is factory equipped for two (2) wire connection to electrical power. Just installed a brand new Rheem Performance 40 Gal. 0000057133 00000 n 0000023257 00000 n Peel back the insulation inside the tank to access the thermostat, according to CNET. Finally an explanation on why the top element alone burning out can result in zero hot water even though there's a healthy lower element there. Is it possible that I didn't put it on tightly enough? Check the wires running power from the top element to the bottom one. 0000191623 00000 n Provisions made to protect area from water damage. Local codes shall govern the installation of relief valves. Contact the water supplier or plumbing contractor on how to correct this. visit our Water Heater Installation page for more information. Washington Residents (Effective 1/1/23): THIS WATER HEATER DOES NOT MEET DEMAND RESPONSE REQUIREMENTS. Easily convert standard models from simultaneous to non-simultaneous and single phase to three phase. Hello, The four added wires are shown below attached to the harness connector. q/ vQZUO ]eGIl$=yaMWFlj Once I knew it was working I re-set the upper one to the desired temperature. Water temperatures above 125F can cause severe burns or death from scalding. Colin Flemington. If the thermostat is set above 120F, turn it down to that temperature or lower. Ihave a rheem proficient 40 gal water heater 2016, lower element not All models shipped in simultaneous configuration. A tripped circuit breaker will shut down an electric heater and gas models that use electricity. Do the same with the wrench when replacing a heating element. Ihave a rheem proficient 40 gal water heater 2016, lower element not working, have cold water. thanks. Where is the reset button for Rheem water heater? - JustAnswer This unit comes with two 4500-Watt elements and an automatic thermostat which keeps the water at the desired temperature. After 9 days have hot water again. Installing the water heater. Slip the insulation cover over the T&P Valve through the center hole and align the hole in the side with the opening of the T&P Valve. That's what we thought, and we changed all that to new, but with no luck. Adam Dudley, kasten39828 You checked the power? . 0000295269 00000 n When replacing a heating element, shut off water leading to the water heater. If the carbon monoxide detector goes off, evacuate the area. If the water heater is to remain idle for an extended period of time, the power and water to the appliance should be turned off to conserve energy and prevent a build-up of dangerous hydrogen gas. Turn off power and water to the unit, and turn off the well pump, if applicable. If you replaced an electric element, remove the cover to it, and check/tighten the element if necessary. It was easy to install and it works great! B. Simple and easy to read. Wait for the water heater to recover after an abnormal demand. . Product Brochure. Limited Tank and Parts Warranty -9 Years, *See written warranty for complete details, Click or tap below to find an authorized Rheem dealer. This should lower the water level to below the valve location. Indicates heating element and thermostat operation. Weve included several safety steps in this Rheem water heater troubleshooting guide to prevent burn and shock. The Rheem Performance Plus 50 Gal. This unit comes with two 5500-Watt elements and an automatic thermostat which keeps the water at the desired temperature. DANGER! The action you just performed triggered the security solution. Related Repair Pages:Rheem Air Conditioner Repairs, Rheem Furnace Repairs, Rheem Water Heater Repairs. I have seen the lowest LED light come on showing the lower element is working. WARNING: If local codes require external application of insulation blanket kits the manufacturers instructions included with the kit must be carefully followed. . In the warm months things seem to be fine. Related Error Code Pages:Rheem Air Conditioner Error Codes, Rheem Furnace Error Codes, Rheem Water Heater Error Codes. Home Rheem Water Heater Troubleshooting - Common Problems and Solutions. Do not remove the plastic personnel protector covering the thermostat itself. Press and held the reset button for 10 seconds and the automatic shutoff cycles read more. A premium grade anode rod provides long-lasting tank protection. . This is normal for heat trap fittings when in operation and does not indicate a need for service. If everything is tight, the next step is to determine if the relief valve releases water. I'm totally at a loss, and talking to Rheem (I do still have warranty) is a mixed bag. @alienpilot65. Replacement Parts. Check with your local water utility. Copyright 1995-document.write(new Date().getFullYear()) MH Sub I, LLC dba Internet Brands. Dual element heaters have two thermostats. Having the thermostat set too high will cause water expansion and force water out the valve. . Remove and clean the heating elements. Pull it out quickly, insert the new element, and hand-tighten it. Vacation and Extended Shut-Down NOTICE: Refer to the Hydrogen Gas Caution in the Operating Instructions. D 2 LOWER HEATING ELEMENT LOWER HEATING ELEMENT LOWER HEATING ELEMENT FIG. Improper wiring. If it is midway between the two, it has been tripped. Checked power, reset the. A 63 gallon electric water heater providing an ample supply of water to households with 5 - 6 people. The Rheem Performance Plus 50 Gal. . Just installed it about 3 weeks ago, so far so good! Rheem. It is a good value. Recovery: 21 - 25 GPH at a 90 F rise**. Area free of flammable vapors. CAUTION: Ensure the T&P Valve opening is not obstructed by the insulation. Plumbing, Piping, Water Heating, Wells, Air & Water Filtration and Conditioning, How to Prevent Ongoing Clogs in a Utility Sink, Have Power but Water heater won't heat/kick on. @Rhona Langridge which site would that be? I should note that my water heater has indicator lights on the outside so you can see when a given element is running, and we had noted that the upper element NEVER seemed to run, and even when I turned the upper all the way to 150 and the bottom all the way down, it would not send power to the upper element. 0000022811 00000 n 0000018992 00000 n It's an AO Smith electric water heater, 40 gal I think. Install the new thermostat. Power Upper Element Lower Element Possible light combinations and methods to determine proper function of water heater are shown below. Lower element is powered by the thermostat-open leg of the upper element. Turn off power to the unit, if applicable, and check all pipe connections for water. IMPORTANT SAFETY INFORMATION. 2: pdf: 885.43KB: View Full View Download Featured Content 1 Rheem s performance; 2 Call 1 800 homedepot; . Yeah, your lower element is broken, you just need to buy a new one and replace it. All Rights Reserved. Cloudflare Ray ID: 7c0f1cfb2b9e0198 ! Polypropylene Side-Mount Runoff Tube, 3 1/4 in. Longer Life. This uses less electricity, lowering your electricity bill. They can evaluate whether you can repair or replace your water heater. Featuring System Sentinel, a self diagnostic LED system that alerts the user to the operating status of the heater. The Rheem Performance Plus 40 Gal. Electric tall water heater provides an ample supply of hot water for households with 3 to 5 people. Immediately the upper light came on and the upper element engaged. Once it reaches the set temperature, it will shut off and then send power to the lower element. 0000001331 00000 n Copyright 2023 AllThingsHVAC. . READ ALL INSTRUCTIONS BEFORE USING. Problem Possible Causes What To Do Rumbling noise Water conditions in your home caused a build up of scale or mineral deposits on the heating elements. The thermostat may be set set too low. Electric water heater elements are the source of heat for electric water heaters. . . Related Price Pages:Rheem Air Conditioner Prices, Rheem Furnace Prices, Rheem Water Heater Prices. . Wiring Diagrams Therm-O-Disc Thermostats (Type 59T) DOUBLE ELEMENT SIMULTANEOUS OPERATION WITH 4 WIRE OUTLET 1 2 4 1 BLACK BLACK RED 2 HEATING ELEMENT 1 3 2 4 2 4 1 4 1 4 1 4 2 3 1 3 2 4 2 4 2 2 1 1 2 2 2 2 LOWER HEATING ELEMENT LOWER THERMOSTAT FIG. Title Electric supply may be off. Performance Plus Series: High Efficiency Electric - Rheem.ca ){xZ$/d22% C art description (as noted below) and P number of parts desired. If the water continues to be warm but not hot or heats very slowly, then one of the heating elements or thermostats is bad. YluTVV|piyd`X\_d 4rg@f%L!eg@QA#) $pIMfSTaZd`5aN&X~@;lR5JjOfBPLnz+}c) Most manufacturers recommend changing the lower thermostat setting, while leaving the upper thermostat at the factory setting. We formed this web site so consumers could have an educational place to go for good, solid information. O G 9k8B 0000008413 00000 n The water could be coming from a leaking tank, more common in old water heaters, a loose fitting or normal discharge from the temperature pressure T&P relief valve. Rheems light-duty commercial electric water. Do Not Sell or Share My Personal Information. Shop Medium Wood Bathroom Vanities without Tops, Single Sink Soft Close Doors Bathroom Vanities with Tops, Shop Party Digital display Portable Speakers, Shop Surface Mount Wall Plate Included Timers, 15 amp Plug Electrical Plugs & Connectors, 15 amp Siemens Electrical Panels & Protective Devices, Shop Dual Hose 12K BTU Portable Air Conditioners, Lasko Bladeless 1500-Watt 28 in. Electric medium water heater provides an ample supply of hot water for households with 2 to 4 people. through 120 Gal. When it reaches a specified temperature, Rheem notes that it shuts off, and the lower heating element takes over, heating. I ended up just turning the lower thermostat to 150 and lived with it like that as we could get by that way. I went with the tall 50 gallon vs the short one as the short one seemed to have a lot of negative reviews etc. NPT x 63 in. Has 3 LED lights--power and 1 for each element. The fittings are electro zinc plated and polypropylene lined. Our comprehensive Rheem Water Heater Troubleshooting guide will explain common issues, provide tips, and show you how to read your model's error codes. . Quantity Add To Cart. 9-year limited warranty on tank and parts for your convenience, 2 year in home labor warranty for peace of mind, Self-cleaning feature reduces sediment and mineral build-up to prolong tank life, Automatic thermostat keeps water at your desired temperature, Requires a 240-Volt connection for installation, Electric junction box located above heating elements for easy installation, Designed for easy replacement of your existing water heater, Call 1-855-400-2552 before noon for same-day installation service in most areas, or. one, to provide the installer with the basic, directions and recommendations for the proper. Short models are available. Medium 9-Year 4500/4500-Watt Elements Electric Water Heater with LED Indicator provides ample amount of hot water for households with 3 to 5 people. Related Pages:pool heater quotes, home water heater installation, home pool heater installation, pool heater repair services, high efficiency pool heaters. Never buy another water heater after the Rheem Marathon 50 Gal. Flip open the relief valve to take any remaining pressure off the tank. 0000007980 00000 n Problem I have now is trying to get the handle off - It looks like the screw is stripped out - I think it was originally a alan wrench screw (Price Pfister), but I can' really tell at the moment. The purpose of these lights are to indicate the power and element status of the water heater. Non-metallic piping, dielectric unions, flexible connectors etc. All parts orders should include: ! 0000001863 00000 n SOLVED: no power in lower element? - Water Heater - iFixit This label is also located on the water heater near the thermostat access panel. DANGER: There is a hot water scald potential if the thermostat is set too high. John Bryant, You really should have posted this as a new question, instead of a comment in an answer a year old to get answered by more ifixit volunteers. FIP x 3/4 in. Rumbling noise Water conditions in your home caused a build up of scale or mineral deposits on the heating elements. If this problem starts immediately after you install or repair a water heater, a fitting is probably loose. Setting the water to a higher temperature increases the risk of scalding. The location chosen for the water heater must take into consideration the following: Local Installation Regulations This water heater must be installed in accordance with these instructions, local codes, utility codes, utility company requirements or, in the absence of local codes, the latest edition of the National Electrical Code. The replacment helped for a short while, but then the problems returned. . Must check every element which are parts of main after installed. 0000021356 00000 n Nice appliance. 0000020868 00000 n On a duel element residential water heater, both elements do not heat at the same time. If the unit still doesnt make enough hot water, it is either undersized for your needs, partially filled with mineral sediment or has a plugged gas valve. The upper element heats the upper portion of the water column. What make is your HW heater? If water continues to drip or flow from the temperature/pressure relief valve, you can replace it with the following steps: If water isnt coming from a fitting or the T&P relief valve, the tank is leaking. Standard Shank Water Heater Temperature and Pressure Relief Valve, Nano Electronic Descaler Water Conditioner Treatment System Alternative Water Softener, Lower Thermistor Replacement Kit for Rheem Performance Platinum Water Heaters, 24 in. Rheem XE50M09EL55U1 download instruction manual pdf I've also read this could be the result of a faulty expansion tank. This is known as a flip/flop system. This unit comes with two 4500 watt elements and an automatic thermostat which keeps the water at the desired temperature, providing faster hot water delivery. Before taking the Rheem water heater pressure relief valve below, its worth remembering the potential dangers burns from hot water or the tank, shock from electrical connections and the risk of a gas leak or carbon monoxide leak from gas models. . Draining the Water Heater CAUTION: Shut off power to the water heater before draining water. Rheem Recalls to Repair Water Heaters Due to Fire and Burn Hazards Call us 844-262-5082 The Rheem Performance Plus is a water heater available in gas and electric models. *HublQDM#^yR#,1^z(^WCC7o (i{{JqB,E{s.Z=*jd*Jv] fzyA]c{*[=Em `W7L V$' Medium 9 Year 4500/4500-Watt Elements Electric Water Heater with LED Indicator. http://www.water-heater-repair-guide.com Top has power, used a voltage meter, lights up, replaced bottom thermostat and element and voltage light don't light up, Nov 30, 2017 by This is an efficient, money-saving feature, as the water is heated in a consistent manner. . 0000008181 00000 n The first one was leaking terribly through the seams at the top of the water heater. . Rheem Water Heater Troubleshooting | Appliance Helpers The link below may be able to answer you issue. electric water. Medium 6 Year 4500/4500-Watt Elements Electric Tank Water Heater-XE40M06ST45U1 - The Home Depot in my home. Opened the top cover because the felt water was too hot and tried to reduce the temperature. HYDROGEN GAS IS EXTREMELY FLAMMABLE!! It provides more hot water and includes a self-cleaning feature for added convenience. The Power to Know: detect potential leaks with the 360 LeakSense Leak Detection system. Use of this site is subject to certain Terms Of Use. 0000001372 00000 n Price and it working good. ()egbG*46,3V ~5X.Ki@. The fittings are electro zinc plated and polypropylene lined. The Power to Control: integrated EcoNet Wi-Fi enables management of water temperature, tracking of energy usage and monitoring from your phone. If you do not understand, these instructions or any terms within it, seek, water heater should be directed to the seller, from whom it was purchased. Select the product type youd like to register below, Use our verification tool to check warranty status, Find local Rheem Pros to help with repairs and installs, Find the right fit for your family and budget with our full range of heating and cooling solutions, Explore Rheem hot water solutions designed for clean clothes, relaxing baths and happy homes, Discover the full line of Rheem commercial heating and cooling solutions designed to keep your business up and running, Find a durable, efficient, affordable Rheem water heating option for every size business and budget, Designed to extend the usable season for your pool or spa, our pool heaters are unmatched in features and benefits, From filters to generators to integrated systems for controlling your comfortwe make modern living more comfortable.
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