I called my T/A on a Monday and by Friday I had a refund on my Visa account. By For help during the online booking process,refer to our Future Cruise guide. You may also like: Are Cruise Drink Packages Worth It? I have called messaged and emailed. The CRA may take longer to process your return if your return is selected for a moredetailed review. Cunard has cancelled our cruise to New York & Caribbean for Christmas but are hanging on to our deposit.We were informed on 2nd September 2021 that we could have a refund if we wanted.We applied for this on 2nd September (28days ago ) and still waiting after being told it would take 7-10 days.Phoned twice since and dealing with staff who have been giving different excuses.Will not cruise with them again ! Skip to page content. The luxurious ship completes at least one crossing a month between April and November, taking about seven days. Cunard Line Cancellation and Refund Policy - iCruise.com The same results are expected for 2022. What can you use your Carnival shareholder onboard credit for? Generally, tax software automatically enters the information for returning customers. The IRS issues more than 9 out of 10 refunds in less than 21 days. All my cancellation What Should You Wear on Embarkation Day on a Cruise? Ill continue to update the post as more information emerges on this new development. 21 days or more since it was filed electronically (or since the IRS filing season start date whichever is later), Six weeks or more since a return was mailed, or when. You will be entitled to use the Refund Credit Note to make a new booking with Planet Cruise. But some non-employees also arent able to take advantage of this program. 56 - 42 days. Tax Season Refund Frequently Asked Questions Check out the latest web stories from Should Be Cruising! If you're planning to buy Carnival stock to get free OBC, at least make sure you receive confirmation from Carnival that your credit was issued before you sell. You have been offered a Future Cruise Credit of 125% of the value of your cruise, therefore your Future Cruise Credit is worth 1250, however the difference of 250 cannot be added to your refund credit note, however you are still entitled to it and it is in our records. "The best solution is prevention," she said. Due to the extraordinary circumstances associated with COVID-19 and the associated impact to our customer contact center team and wider business, refunds may take up to 60 days to Package holidays with flights, where we act as an agent for licensed tour operators, are ATOL Protected by the Civil Aviation Authority. Take out Cunard Customer Services, currentlyan oxymoron. Please disregard this and be assured that you will not incur any fees as a result of this cancellation. Please note we are only able to process refund requests via this online form. I think in UK anyway, cruise lines are more like budget airlines than full serviceairlines, in that their tickets are non refundable. 3. We will process your refund as soon as we receive the money from our partner. I would recommend avoiding them at all costs. 42 days or less, or non-appearance. I've booked two voyages with Cunard. The BBC is not responsible for the content of external sites. If you booked a holiday provided by one of our cruise partners we are processing refunds in departure date order when we have received a refund from the cruise line or supplier, currently the cruise lines are working to the timescale indicated above but this may be subject to change as they too are handling unprecedented volumes of booking changes and cancellations. His main motivation is wanting to avoid long Covid. Maybe the best solution is avoiding a refund request in the first place, said Thomas, the travel advisor. Next to the relevant order, select View Return/Refund Status. After sending another refund form which was also not acknowledged and a further email also unacknowledged I finally got to speak to a person by tel Many different factors can affect the timing of a refund after the IRS receives a return. I'm not a lawyer, but I think the end date that they put on the shareholder benefit letter is just to cover themselves legally, as each new letter has a new "end date". You can therefore use the Refund Credit Note we have issued to select new holiday arrangements to replace those in your original booking. You will be issued a Refund Credit Note, your money is protected as your credit note benefits from the same ATOL protection as your holiday. Unlike the way I felt two or three years ago, I have no fear that Im going to die of this thing, he said. We will process all refund requests as quickly as possible. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[336,280],'shouldbecruising_com-large-mobile-banner-1','ezslot_9',602,'0','0'])};__ez_fad_position('div-gpt-ad-shouldbecruising_com-large-mobile-banner-1-0');UK brands: *The currency and amount of onboard credit for some cruise lines is determined by the operational currency used on any specific sailing. Web site takes you in loops to pages but impossible to get a clear answer. please bear with us and rest assured that your refund will be paid to you in due course, Please be assured that we are doing everything we can to recover the money we are owed by our suppliers in order to be able to refund our customers as soon as possible. They apologised to passengers for the late cancellation. 12. Take out Cunard Customer Services, currently an oxymoron. Send a missive, explaining the ongoing problems, concerns, your asks, and requesting thei Less than 6 days before departure or failure to embark. Check the Status of Your Refund After two cancelled crossings we have decided to apply for a refund instead of accepting future cruise credit as next year's dates do not suit us. Send a missive, explaining the ongoing problems,concerns,your asks, and requesting their assistanceto, Executive.Correspondence@carnivalukgroup.com. The website is very poor and does not provide adequate information. Will they come back and ask for proof later? Its scandalous , and a dreadful way to treat customers .AVOID CUNARD , THERE ARE BETTER OPTIONS AVAILABLE. We very much hope that you will accept the FCC and enjoy a holiday on board with us. How long Although it would be nice to be able to save your unused onboard credit to use on a future cruise, your OBC expires at the end of each sailing. For further information, please readour guide to using FCC online. Do not travel on Cunard. 2023 BBC. However, if you are unsuccessful, please send details of your claim with appropriate receipts and confirmation from your insurance provider that they have denied your claim to Guest Relations for their consideration. Read about our approach to external linking. She just dealt with a client who was looking for a $4,800 refund for a deposit on a luxury cruise. I have written to them THREE TIMES asking for a refund and THEY HAVE NOT RESPONDED. Guest Relations, Cunard, Carnival House, 100 Harbour Parade, Southampton SO15 1ST. Ukraine war broke out Feb 25, and Cunard cancelled the St Petersburg stop, the hilite of the cruise for us. Now thats a nice rate of return! The luxurious ship completes at least one crossing a month between April and November, taking about seven days. The ocean liner, flagship of the Cunard line, was due to depart Southampton for New York on Sunday. WebThese refunds are being processed up to 60 days after they receive a refund notification and will be sent by cheque. Sometimes a few days, but it could The IRS issues more than 9 out of 10 refunds in less than 21 days. Whether you file electronically or on paper, direct deposit gives you access to your refund faster than a paper check. Those filing electronically in this group need their Adjusted Gross Income, or AGI, from their most recent tax return. Each parent owns at least 100 shares of Carnival stock, but youd like to actually sleep in the same room as your spouse or partner. Please bear with us, we have been working hard to develop the most efficient way to process the large volume of changes we are unexpectedly having to deal with and appreciate your patience. What if multiple members of my family are Carnival shareholders? Taxpayers who exceed the limit will receive an IRS notice and a paper refund. We will not be giving loyalty points for the cancelled voyages, but you will receive the loyalty points for the new voyage you book and sail on. Just to add to all the other one star reviews. Im so glad youre here! How much Carnival stock do you have to own to get OBC? Happy cruising! I submitted a refund application again over a week ago and again had no email and have heard nothing. Amazon and the Amazon logo are trademarks of Amazon.com, Inc., or its affiliates. In the email you receive with the information about your Refund Credit Note there will be a link to click on to accept your refund credit note you can also log in to our My Bookingportaland can accept it from there. Refunds may take up to16 weeksif you live outside Canada and file a non-resident personal income tax return. Along with the drinks, like three glasses of small standard white wine was $45. If you requested a refund of tax withheld on a Form 1042-S by filing a Form 1040NR, we will need additional time to process the return. A spokesperson said "due to a technical issue which needs to be resolved prior to sailing" the trip could "no longer go ahead and has been cancelled". Claim your profile to access Trustpilots free business tools and connect with customers. If your Future Cruise Credit balance is greater than the cost of your chosen voyage, your remaining Future Cruise Credit balance will be retained for use towards the payment of another voyage. In prior years, the IRS issued more than 9 out of 10 refunds to taxpayers in less than 21 days last year. Most populous nation: Should India rejoice or panic? Future Cruise Credits have been created for all guests on the booking. Maybe the best solution is avoiding a refund request in the first place, says Thomas, the travel advisor. Youll need to own at least 100 shares of stock in Carnival Corporation at the time of sailing to earn their free onboard credit benefit. To check the status of a refund, taxpayers should use the Where's My Refund? (I hope !). All other holidays, where we are the principal but do not include a flight, are protected by FFI (Financial Insolvency Insurance). Queen Mary 2 voyage cancelled due to technical issue - BBC News As long as you own enough shares and can show proof before each sailing, youll get free money to make every cruise even more fun. Two weeks ago, I had to cancel two voyages in August 2022. To all Cunard passengers treated badly by cunard aka carnival cruises I have now taken them to small claims court to try and get my money back from refused boarding succeed or fail. Facebook users can now claim settlement money. Here's how. This is per the latest advice from ABTA. Please allow up to 6 months from the original due date of the 1040NR return or the date you actually filed the 1040NR, whichever is later to receive any refund due. For one of our ATOL protected package holidays, we have sold the package to you as an "organiser", in accordance with the provisions of the Package Travel and Linked Travel Arrangements Regulations 2018 ("PTR"). The faster the merchant processes the refund, the You can redeem your FCC at any time beforeJanuary 1, 2027 against any new Cunard booking. Hi Butch, yes, you can use your Carnival shareholder benefit for shorter cruises. If your FCC balance is greater than the cost of your chosen voyage, your remaining FCC balance will be retained for use towards the payment of another voyage. However, if this does not meet your needs and you would prefer a refund to the amount of monies paid on your booking, we ask that you use our online form to request one. If youre a Carnival stockholder, youre eligible for free onboard credit each time you cruise. The type of Refund Credit Note you receive will depend upon whether you have received a cash refund from the cruise line, either directly or through Planet Cruise. We made a complaint after spending nearly 50 k on various cruises and after 2 months and having sent various reminders , and having made several phone calls they just do not reply or respond . Cunard shall be entitled to levy a cancellation charge as a percentage of the price paid in accordance with the following scales: Period before departure within which written notice of cancellation is received by Cunard. Your original booking with us will be cancelled; The value of your Refund Credit Note will be the sum you originally paid to us less the price of your cruise; and. The Queen Mary 2 is currently the only ocean liner offering a regular transatlantic service between Southampton and New York. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Here are 8 tips for writing great reviews. You can use your Refund Credit Note immediately and up until 31st January 2022, following which it shall expire (the Expiry Date). Also, remember to take into consideration the time it takes for a financial institution to post the refund to an account or to receive it by mail. Carnival Corporation offers free OBC to shareholders on all of their cruise lines. We are currently booked for September, have not received our full refund from a cancelled Nov cruise and boy do I wish that we hadn't bothered. It will also not be redeemable for cash other than as set out in these terms and conditions. Shareholders cruising with Cunard, Costa Cruises, Seabourn, AIDA, or P&O can also apply for free onboard credit. Of course, each stateroom key card is assigned to a specific passenger and also acts as ID and your way of making purchases on board. Can you gift your Carnival shareholder onboard credit to friends or family sailing with you? You will have received an ATOL certificate with the ATOL number 2987 with your confirmation documents and your holiday reference ID number will be preceded with a T. eg T123456. A manual review may be necessary when a return has errors, is incomplete or is affected by identity theft or fraud. If you have a prepaid debit card, you may be able to have your refund applied to the card. Theres no need to contact us; your FCC will automatically be applied to each individual named on the booking in the coming weeks. Unfortunately it looks like I shall have to keep sending or trying telephone till I get some sort of response.
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