That carried a fine totaling $2500 - a mark-up of more than 2300%. EZ Pass New Jersey Reach Karin Price Mueller at Bamboozled@NJAdvanceMedia.com. WebI want EZ Pass to waive their administrative fees to EZ Pass account holders ! But we're hearing from scores of consumers who are are saying it's a big loss for them after getting hit with fines in the thousands - facing collections - even after some say they've paid the tolls. The websites for both Dollar and Thrifty only refer to ". Rent an E-ZPass: Pay each toll, plus a rental fee of $3.95 per day, up to $19.75 per month. YouTubes privacy policy is available here and YouTubes terms of service is available here. I looked through the bills I had initially received and confirmed by my posted check that I had paid and E-Z Pass had received my payment. Can I still use. Happy Holidays. The check or money order must be made out to the U.S. Treasury. And another for Sept. 12. We recommend enabling JavaScript for the best experience using our website. No problem. Choose, Click here to enroll Are Delaware's toll fines fair? To come back in, there's tolls. Happy Holidays. MDTA will again refer unpaid toll bills and late fees to the Motor Vehicle Administrations central collection unit starting Dec. 1. There's no way to get to or from the airport without paying for a toll.". And on Dec. 7, he received another violation notice -- but no answer to his letters. That was our contract with E-Z Pass," recalls Carolyn. Credit ranges are a variation of FICO Score 8, one of many types of credit scores lenders may use when considering your credit card application. No dice. For some travelers, it could be worth signing up for an E-ZPass just for one trip. Assuming these rates, the total cost charged by each of these rental car companies is: *E-Z Rent-A-Car price is "before taxes and fees.". He tried it out on Dec. 29, and again, the tool booth said "toll unpaid," so that made for violation notice No. Now accepting donations to DRIVE SMART Virginia Education Fund. There is a fee of $3.50 for businesses to use this service. If the account is not replenished within this period, a violation notice is issued for the toll plus a $50 or $100 fee per transaction, depending upon the facility, and the customer has 30 days to pay. Between the lack of cash toll booths and a supposed lack of non-toll route between the airport and the city, the Dollar agent insisted that we needed the pass. Customer must have a cell phone number and email address listed on their account. Average of 129 Customer Reviews. Faxes were not answered. Plus, earn an additional Free Night Award after you spend $60K in purchases on your Card in a calendar year. However, we can tell you thestandard price for it is $50. Find the right card for you. 26. Yes - as long as all the vehicles are of the same classification for toll purposes. On 8/30/22 I sent a fed up letter to E-Z Pass Customer Service noting Plate and Violation Numbers and reiterating my dispute. Tolls in Delaware: Amnesty program offers way around exorbitant Still, getting multiple toll violation notices in the same year can be pretty expensive. Refer to this step by step process to sign up for an E-ZPass: Buy an E-ZPass at an On-the-Go Retail Location. "I believe if someone was paying attention, 15 false violations would set off some bells as to a problem with either the toll booth's plate reader or my vehicle unit.". account at a Walk-In-Center when will by transponders be activated? The $50 administrative fee will be applied to the toll fines and other charges incurred by an E-ZPass user who violates the terms and conditions of the E-ZPass system. That's what's Suffolk resident Bill Brienza has nicknamed his E-Z Pass. account number, no transponder and my check/credit card has not been cashed/debited. Your application may have been lost. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. Car to a pickup truck with four tires is acceptable. In the time since I got the $100 in toll violation fees, I got EZPass and got a transponder, so I hoped the toll could just get charged to my new EZPass and the fees You should never use your transponder in a vehicle type other than the one you initially requested such as a car transponder in a tractor-trailer. Editorial disclaimer: Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Community Rules apply to all content you upload or otherwise submit to this site. "When a so-called violation occurs due to E-ZPass not reading a license plate properly, it's not a violation," Vuolo wrote. Each toll violation results in the following: A civil penalty surcharge of $12.50 is added if the toll violation remains unpaid after 42 days. I came home to mail that included a Credit Collection Services Letter generated by NJ E-Z Pass. Vuolo received occasional violations notices as early as 2008, but his didn't give them much thought. I have a question about my E-ZPass account. After I explained the situation, the agent told me that she'd be able to reduce the bill to "just" $17.95 -- that's still more than 10x the single toll amount. 100 times the original amount. I learned that the fees can vary wildly: To make these policies more understandable, let's take our example of a week-long rental from Boston airport with one toll at the beginning of the week and one at the end. In Delaware, fees can pile up on unpaid tolls as low as a $1. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. WebE-Z Pass says Brienza owed $108 in unpaid tolls. The use of an E-ZPass when there are no funds available is a violation and can result in fees being assessed. All rights reserved (About Us). I prefer to use cash. This is highway robbery," he said. The state said in the last three years it has collected on average8.4% of toll debt. He kept getting violation notices from EZ Pass and thought his transponder wasn't working ot there was a toll machine malfunction, but E-ZPass hasn't responded to his inquiries. WebInvoice Payment Administrative/Late Fees - $5.00 to $20.00 Statement Fee One-Time Special Request Mailed or Faxed: $3.00 (available for up to 6 prior months) Monthly Mailed Statements $2.00/month for paper statements (Private Accounts) $5.00/month for paper statements (Commercial Accounts) Commercial Surety Bond I called NJ E-Z Pass AGAIN on 10/10 and 4 times on 10/11, waiting in excess of 25 minutes for a human to take my call 2 of these times before hanging up. 375 Mccarter Hwy. Why did I receive a letter/call from the collection agency? Do Not Sell or Share My Personal Information. We asked if the $11.99 daily rate only applied to days when the toll pass is actually used. Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, Marriott Bonvoy Business American Express Card, Southwest unveils stunning new Hawaii-themed aircraft, How to redeem Chase Ultimate Rewards points for maximum value, IHG Rewards Premier Business card review: The annual fee is justified. If that wasn't bad enough, every time he tried to correct the situation in writing with E-ZPass, he was ignored. You will find stories of people who received multiple letters and havent faced any consequences yet. Terms and Conditions Apply. New Jersey E-Z Pass Users Receiving 'Ridiculous' Bills With Administrative Fees For Tolls Closed During Shutdown. If it has, the toll will post to the customer account at the E-ZPass rate and no violation notice is sent. While we reviewed the records, Vuolo Disgusted in NJ. If you have an E-ZPass account, but don't have the transponder with you, a National rental-car agent recommended that renters associate the rental car license plate with your existing E-ZPass account for the length of the rental. Pay by plate: Pay each toll, plus $3.95 admin fee per day of your The State of New York does not imply approval of the listed destinations, warrant the accuracy of any information set out in those destinations, or endorse any opinions expressed therein. Does Enterprise Check Your Driving Record? Check here before booking an award fare. Commonwealth of Virginia. If it still fails to work, you need to contact the Customer Service Center at 877-643-9727 or visit one of three local walk-in centers located at the Concord, Nashua and Portsmouth. While we reviewed the records, Vuolo received a new transponder from E-ZPass. Ralph Vuolo stands with his car. it is completely unfair for us hard-working New Yorkers that work eight hours a day or more trying to survive and taking care of our families being forced to pay these high toll amounts which is something that we are adjusted to and used to doing but with these fees on top of that how are we supposed to get to work and how are we supposed to pay our bills when most of our money is going to EZ Pass ?? Even if the system has been widely used for over thirty years, people often commit mistakes. There was a new violation for Sept. 10. "This is the devil." If you fail to replenish your account when the balance gets low, and your actual balance drops below $0.00 due to usage of your transponder, you may be subject to an administrative fee of $25.00 in addition to amount of funds necessary to bring your account into compliance with the minimum balance requirements. Then he received another violation notice. Will you do the same? waive Ralph Vuolo of Keyport has been trying to get someone at E-ZPass to address his complaint. Now, at the time of pickup -- after we had flown into Boston, taken the bus over to the rental car center and waited in a long line -- the agent finally shared the information: $11.99 per day or $59.99 per week. They're double dipping, they're getting paid two times," he said. If unpaid after 30 days of the bill date, you will owe a $5 late charge. We drove around the toll on the way out of the airport, but we came back to the airport through the tunnel, which charges tolls. Links may open in a new window. Home | E-ZPass Virginia They will have 60 days from the date of the letter to settle toll debts. "They're saying I owe them $2500," complains Brienza. Here are the, instructions on how to enable JavaScript in your web browser. Every once in a while something goes kablooey with an E-ZPass transponder. I Got $100 in Toll Violation Fees Waived - Medium The deal is civil penalties and administrative fees will be waivedif the driver pays the original toll and an amnesty fee. Based in Virginia, USA. What If My Enterprise Rental Car Needs an Oil Change. The agent told us that the rate is applied to the entire week-long rental period no matter the number of times the toll pass is actually used. Parking fees of less than $20.00 will be deducted from your E-ZPass account prepaid toll balance, while any The amnesty program allows drivers to instead pay a fee based on their number of toll violations. Tolls by Mail Customers. Violation FAQ | TollRoadsinVA On Aug. 17, Vuolo sent another letter, repeating what he said in the first letter, adding the new violation notices and again requesting a new transponder. WebRefer to this step by step process to sign up for an E-ZPass: Go to the E-ZPass website. (973) 368-1656. If you prefer to receive an application in the mail, complete the form below. What do I do? I need help spreading this message. You can sign up online using the Sign Up Now button below, or you can download an application using the Download Application button below. Receive a 7% discount off standard rates for reservations of standard guest rooms at hotels that participate in the Marriott Bonvoy program when you book directly.
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