We've analysed bills for power from SMEs across Australia. We endeavour to ensure that the information on this site is current and accurate but you should confirm any information with the product or service provider and read the relevant Product Disclosure Statement (PDS) and Target Market Determination (TMD) or the information they can provide. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Finder Wallet's services are not covered by the Australian Government Guarantee on Deposits. The figure represents a major turnaround from the A$200 million Alinta earned in the 2011 fiscal year, just after Mr. Dimery became CEO. We endeavour to ensure that the information on this site is current and accurate but you should confirm any information with the product or service provider and read the relevant Product Disclosure Statement (PDS) and Target Market Determination (TMD) or the information they can provide. Sometime around November or December we started getting $400-$500 electric Bill's, 3 to 4 times the norm for that time of year. By providing you with the ability to apply for a credit card or loan, we are not guaranteeing that your application will be approved. Alinta Energy is a major retailer and generator of power, and has quite cheap prices across the board. Optional, only if you want us to follow up with you. The federally funded Low-Income Home Energy Assistance Program (LIHEAP) helps low-income households with a one-time payment toward heating costs. Alinta Energy reviews on Product Review show that customers give the company 1.8 out of 5 stars. We hope that the information and general advice we can provide will help you make a more informed decision. [10] The mining operations at Telford Cut Leigh Creek, which supplied coal to these power stations, ceased in 2015. The bill got to $1500 before the county roads people showed up saying we had a broken pipe unleashing a torrent of water into the ditch on our property. However, it's a good idea to let them know up to a month or so ahead to make sure the transition goes smoothly. Click here to get notifications about new complaints of Alinta Energy. The firm faces the challenge of unloading the asset during a period marked by declining Australian energy consumption. IMPORTANT NOTE: All disconnection and removal of gas service jobs will need to be pre-paid with successful payment occurring before any work commences. Make sure you provide as much detail as possible as they are pretty much looking after your interest and have the power to force Alinta to make good the full refund. However, you should be aware that while we are an independently owned service, our comparison service does not include all providers or all products available in the market. We try to take an open and transparent approach and provide a broad-based comparison service. If ATCO is required to remove a gas meter at the customer's request, ATCO will charge the customer's gas retailer a fee for the removal and the gas retailer may charge you a meter removal fee in relation to this cost. On 23 July 2003 through a series of complicated transactions involving Alinta, Aquila Inc, United Energy, and AMP Henderson Global, Alinta became the operator, manager and part owner of regulated energy assets in Western Australia and Victoria. We compare from a wide set of banks, insurers and product issuers. Alinta Limited was known as Westnet Infrastructure Group Limited for a time. I told them 12 months might be doable but there is no way we could do 6 months. Alinta Energy's approximately 3,000MW electricity generation portfolio includes:[8]. We provide tools so you can sort and filter these lists to highlight features that matter to you. For a different perspective, the 2019-2020 market report from the Australian Energy Regulator has data on Alinta's call centre performance. They enjoy decrypting technical jargon and helping people compare complex products easily. Submit a complaint and get your issue resolved. Level 10, 99 York St, At one point, mining major BHP Billiton severed a major contract with the company, preferring to build its own power plant from scratch. We're available Monday to Friday 8am-6pm (AEST) and 8am-12pm (AEST) on Saturdays. The deal came during a time when many private-equity firms in Australia had been stymied by companies lack of willingness to sell assets after the 2008 global financial crisis, and by local banks wary of offering high leverage for private-equity deals. Earlier this year Alcoas Portland operation was given support by the Victorian state government and signed a deal with three major energy providers AGL, Origin and Alinta to supply it cheap power. The problem was that the house was rented privately and they therefore will not accecpt the letter from the landlord. Here's how they compare: Alinta has several ways for you to get in touch most days of the week. In addition to connection and disconnection fees, providers may charge you the following: We've listed the three major energy providers below with links to their fees and charges, along with how best to contact them. Find the cheapest energy plans available this month, Solar power plans: ","anchorName":"#incharge"},{"label":"What other fees do major energy providers charge? Some product issuers may provide products or offer services through multiple brands, associated companies or different labelling arrangements. By providing you with the ability to apply for a credit card or loan, we are not guaranteeing that your application will be approved. State Energy Commission of Western Australia, "AAN Compulsory Acq. Please read our website terms of use and privacy policy for more information about our services and our approach to privacy. million verified professionals across 35 million companies. [2] Alinta Energy has an owned and contracted generation portfolio of up to 1,957 MW, approximately 1.1 million combined electricity and gas retail customers and around 800 employees across Australia and New Zealand. Invalid entry Please try again or call us on 13 13 58 (Monday to Friday from 8am to 6pm and Saturdays from 8am to 12pm) Can I bundle gas and electricity with Alinta Energy? Downstream electricity and natural gas retail, "Alinta Energy Shareholders Sign Binding Agreement to Sell Company to Chow Tai Fook Enterprises", "Alinta Energy sold to Hong Kong's Chow Tai Fook Enterprises for $4 billion-plus", "Coal-fired Loy Yang B power station sold to Alinta Energy's owners Chow Tai Fook Enterprises", "Cricket Australia announce Alinta Energy as shirt sponsor", "Alinta to close Leigh Creek mine in weeks", https://en.wikipedia.org/w/index.php?title=Alinta_Energy&oldid=1140258641, Australian subsidiaries of foreign companies, Pages containing links to subscription-only content, Creative Commons Attribution-ShareAlike License 3.0, 2011, but parts of the business date from 1950s, Goldfields Gas Pipeline, Western Australia, Reeves Plain Power Station (Proposed), South Australia, Electricity: 2012 saw Alinta Energy enter the, Natural Gas: 700,000 gas customers (Western Australia), This page was last edited on 19 February 2023, at 06:49. I pay $875 i on a $1500 bill and yet they still shut me off for no other apparent reason than for refusing to sign a payment agreement with terms very different than the first one - one that adds an extra $150 a month onto the bill instead of $75-80 as it was before. An Alinta sale next year would likely coincide with a flood of government-owned energy assets hitting the market that could attract offshore interest. Alinta was an Australian energy infrastructure company. Find out how your energy bill compares to the rest of Australia. And nonetheless we celebrate 15 years of marriage today while the world falls apart around us. Over 200 rewards. Notably, Alinta has Australian-based customer support after moving its customer support centre to Victoria at the start of 2021. Alinta Energy's gas assets portfolio includes: Flinders Power, a division of Alinta Energy, in May 2016 permanently closed Playford A Power Station, Playford B Power Station and Northern Power Station[9] and is in the process of demolishing and remediating the sites. Vinicy Chan. By 11 January 2007 Alinta had acquired 91.4%, and moved to compulsorily acquire the remainder. We also don't recommend specific products, services or providers. Free Kayo w/ Alinta Energy's Sports Pack Energy Plan. Australian houses may not be built for the cold, but you can still do something about high heating costs. Products marked as 'Promoted' or 'Advertisement' are prominently displayed either as a result of a commercial advertising arrangement or to highlight a particular product, provider or feature. Please note that the information published on our site should not be construed as personal advice and does not consider your personal needs and circumstances. Alinta doesn't have GreenPower or any other green incentives or options on its power plans, meaning it's not a particularly environmentally friendly provider. Call our local call centre on 1300 191 954. Photograph: Bloomberg/Getty Images. Laurentius Michael Andrian. Ring up the customer service line 8am - 9pm AEST Monday to Friday, or 9am - 6pm Saturday, Leave a message on the Alinta Energy Facebook page. ATCO GAS FAX : (08) 9499 5266. Get Vita Andini's email address (v*****@gmail.com) and phone number (+62 812-9880..) at RocketReach. Please refer to our Credit Guide for more information. Find a better plan and avoid the price hikes. Good seas, good grids and good wind: Australias tentative first steps towards an offshore wind industry, Original reporting and incisive analysis, direct from the Guardian every morning, 2023 Guardian News & Media Limited or its affiliated companies. Alliant customer service reps talk over customers and refuse to escalate to department heads or company executives when circumstances are extraordinary. Alinta, with its 650,000 Western Australian retail-energy customers, could be attractive to a large energy company looking to combine power generators with an existing customer base, a strategy that has been successful for operators in Australia's eastern states including AGL Energy and Origin Energy Ltd. If it doesn't, see "Connecting a new property" at the bottom of this guide. We value our editorial independence and follow editorial guidelines. Dodo Power & Gas. Then early July, I logged in, noticed the bill was due and paid $244 online on the spot. I called Alliant and the said the would take the $640 but the payment arrangement would only be 6 months instead of 18. A.G. Share your photos and videos with others to prove the truth of your words. Some will do it for free, covering the cost through network fees on power bills. Please fill in the required field. Finally got this sorted. Here are the connection and disconnection fees for electricity and gas in Australia at the time of writing, organised by state and distributor. Where our site links to particular products or displays 'Go to site' buttons, we may receive a commission, referral fee or payment when you click on those buttons or apply for a product. Alinta Energy. Finder Wallet is an arm of the Finder Group specialising in blockchain technology. There are third party apps too if your provider doesn't include one. For our residential and small business customers, take advantage of the many self service options in Alinta Energy MyAccount. Get a cost estimate and then sign up to Alinta directly. They even told me that they will accecpt a passport and flight details to say i was out of the country but now they have told me they can not accecpt this and therefore i will not get the money back. If you're unsure about anything, seek professional advice before you apply for any product or commit to any plan and read any disclosure documents (such as any Target Market Determination (TMD) and/or Product Disclosure Statement (PDS)) issued by the provider before making a decision. Moved out of home and the country and they still charge me for the utility bills for a house that has new tenents in it! We provide tools so you can sort and filter these lists to highlight features that matter to you. Energy Australia. The companys investors include Oaktree Capital Management and other hedge funds, and banks such as BNP Paribas SA, that alongside TPG took ownership of Alinta three years ago after a debt-for-equity swap. noticed the bill was due and paid $244 online on the spot. * 1 business days notice required. Language links are at the top of the page across from the title. I gave them all the money I had and the disconnected us. Alinta Energy is an Australian electricity generating and gas retailing private company owned by Hong Kongbased Chow Tai Fook Enterprises (CTFE). Additionally, the firm spent almost two years raising its sixth Asia-focused fund, eventually securing US$3.3 billion in May compared with an original target of US$4 billion. The . We encourage you to use the tools and information we provide to compare your options. Up to 5 Low-Income Home Energy Assistance Program (LIHEAP) and Crisis Funding. On TrustPilot, reviews were nearly identical coming in at 1.9 out of 5 stars. Who's in charge of connection and disconnection fees? And there is nothing above and beyond about this monopolistic company, if the just would have helped me isolate the source of the electrical draw, our bill wouldn't gotten out of hand. Jul 29, 2022 - 5.00am. 112 talking about this. The service fee for ATCO to disconnect a gas service is $1,139.80 (incl GST). Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Generally, your provider will need three days of notice at a minimum to get everything done. There are other tariff types available to customers and you may need to contact your provider if you are on these tariffs: The price estimate should not be used as an official quote, but an indication of what your costs may be on the plan. The tenant closed their account early this year when they vacated, but it seems that Alinta Energy continued to supply gas to the property rather than disconnect. Acceptance by insurance companies is based on things like occupation, health and lifestyle. Products marked as 'Promoted' or 'Advertisement' are prominently displayed either as a result of a commercial advertising arrangement or to highlight a particular product, provider or feature. Please help update this article to reflect recent events or newly available information. A huge wind farm proposed by Alinta Energy off the coast of Victoria could make the Portland aluminium smelter among the country's first smelters to be powered fully by green energy. I had to take the wife to a hotel last night because she was uncomfortable and the house just wasn't really safe to be in. Scan to download the Finder app on iOS or Android. Alinta Energy wants to build a 1,000MW offshore windfarm that would power the facility. For example, you'll need your account number and . However, you should be aware that while we are an independently owned service, our comparison service does not include all providers or all products available in the market. Were available Monday to Friday 8am-6pm (AEST) and 8am-12pm (AEST) on Saturdays. Alinta Energy was acquired by Hong Kong-based Chow Tai Fook Enterprises in 2017. Alinta Energy wants to build a 1,000MW offshore windfarm that would power the facility. Finder's Green Consumer Report 2021 examines how Australians feel about the environment and what they are doing to live more sustainably. When they aren't writing, you'll find Sam's head buried in a book or working on their latest short story. You can learn more about how we make money. Certificate III - Gas Supply Industry Operations, Conduct Civil Construction Excavator Operations, Application for disconnection of M18AL+ meter. Our social team are here to help from 8.30am-5.30pm EST. Once you've finished your sign up process, Alinta will handle the rest. Finder Wallet's services are not covered by the Australian Government Guarantee on Deposits. I have been with her for 18 years and the electric has never been shut off, until yesterday. Full-text available. Alinta was split into the following businesses: Since the restructuring Alinta has continued to grow and diversify to become one of Australia's largest energy companies. TPG Capital Aims to Exit From Australias Alinta Energy. A Prototype of an Arduino-Based Protection System to Overcome Voltage Fluctuations. Alinta Energy GPO Box 1302 Melbourne VIC 3001: Address: Level 16, 60 City Rd, Southbank VIC 3006 Phone: 13 37 02: Fax: 1300 781 235: Email: customer.service@alintaenergy.com.au: If we have not complied with the law in relation to unsolicited consumer agreements, you may also have a right to cancel your contract with us by contacting us, either . If you decide to apply for a product or service through our website you will be dealing directly with the provider of that product or service and not with us. Portland smelter manager Ron Jorgensen said the project may ensure the long-term viability of the operation. Please submit an enquiry to fax_demo@atco.com and confirmation will be provided by ATCO. If you decide to apply for a product or service through our website you will be dealing directly with the provider of that product or service and not with us. Then I get the disconnect notice the next day with the full amount of everything due. They have bet on companies that lost traction with consumers or made multibillion-dollar deals that had been hard to unwind until recently, when investors began to welcome initial public offerings again. What should I do if I havent got an active account with a Retailer? ","anchorName":"#how-much-notice-do-i-need-to-give-my-provider-when-moving"},{"label":"Who's in charge of connection and disconnection fees? Our energy guides can help you compare and understand what plan is best for you. Switch to the Sports Pack plan and get free Kayo Basic for up to 12 months valued at $360. The firm saved the energy company from the brink of bankruptcy in 2011 after years during which Alinta was unable to pay for critical maintenance, leading to some coal-train derailments and plant shutdowns. To have power reconnected, the mains switch must be in the off position and all other safety requirements met. Got rooftop solar? Own solar panels? Like steelmaking, aluminium production is an energy-intensive activity that is a major source of emissions, as most operations around the world draw their power from coal. I have just filed a complaint with Alinta and will take the next step with the Ombudsman if it is not resolved as Alinta will send you an estimated bill if their meter reader or contractor is too lazy to get into your property and take the reading amd make no adjustment on the next bill. We value our editorial independence and follow editorial guidelines. Issues include long wait times, unhelpful answers, no follow-up, and unsupportive staff. Besides the attractive prices, Alinta also gives customers access to the Alinta Rewards shop where you can access discounted products and save a few dollars. There's a lot to deal with when moving to a new property, but one of the most important things is ensuring you'll have power when you get there. You'll need to contact your provider for that property ahead of time so they can disconnect it on the right day. Finder Wallet Pty Ltd is not a bank and does not offer banking services. Queenslanders have to be at the property for the connection process.If you're renting, contact your provider and have the energy account transferred to your name from the landlord or rental agency. We regularly update plans and offers from providers so you can make an informed decision. Check out Finder's picks for the best plans available. Finder Wallet is an arm of the Finder Group specialising in blockchain technology. Search over 700 Alinta Energy has a user rating on Finder of 3.6 stars, with 74% of users giving it a positive rating. What is the average electricity and gas bill in Australia? Please note that the information published on our site should not be construed as personal advice and does not consider your personal needs and circumstances. We've helped over 1.16 million people compare energy plans in the last 3 years. We dont compare all products in the market, but were working on it! Please read our website terms of use and privacy policy for more information about our services and our approach to privacy. Important notes: The estimated price we show by default is based on a single rate tariff. What's 10-15 minutes for a tech to help diagnose a problem for a struggling customer. Banks are covered by a Government Deposit Guarantee. Faster online payments. Works will commence within 10 business days following application being processed. The service fee for ATCO to disconnect a gas service is $1,139.80 (incl GST). I tried calling to disconnect the service and was told that the only options were to either sign up for an account, or to arrange for the distributor to abolish/completely remove the . Help with your move. On 9 January 2007 Alinta announced that senior executives and the Chairman were working on a management buyout proposal, with Macquarie Bank as their advisor. Finder's digital asset trading is powered by Finder Wallet Pty Ltd (ABN 11 149 012 653) an AUSTRAC registered Digital Currency Exchange and reporting entity (DCE100735494-001). Rewards Shop access for savings. We are also a Corporate Authorised Representative of Countrywide Insurance Group Pty Ltd trading as "Austbrokers Countrywide" ABN 51 586 953 292 AFSL No. Alinta does not provide dedicated solar plans for its customers, and neither does it help with installation. Amber Electric. {{ userNotificationState.getAlertCount('bell') }}. TPG paid a hefty multiple for the business and then saw earnings suffer as the government sought to clamp down on spending in the pathology sector. While our site will provide you with factual information and general advice to help you make better decisions, it isn't a substitute for professional advice. When you move house, you need to notify your energy provider so that they can terminate the gas or power at your old place and connect it at your new one. On your bill this might be known as a "peak tariff", "peak only" or an "anytime tariff". ","anchorName":"#solar"},{"label":"How green is Alinta Energy? Your application for credit products is subject to the Provider's terms and conditions as well as their application and lending criteria. Get contact details including emails and phone numbers The plants had to keep generating and couldnt be shut down for extensive maintenance because they needed the cash.. Please refer to our FSG - General Insurance. When products are grouped in a table or list, the order in which they are initially sorted may be influenced by a range of factors including price, fees and discounts; commercial partnerships; product features; and brand popularity.