Notwithstanding the provision above with respect to applicable substantive law, any arbitration conducted pursuant to these Terms & Conditions shall be governed by the Federal Arbitration Act (9 U.S.C., Secs. It is therefore recommended you contact your airline directly to confirm these requests prior to your scheduled departure date. In many cases, the hotel will not receive the actual guest name until 72 hours prior to arrival. For example: If your hotel booking is supplied by TravelScape LLC (this will be mentioned on your confirmation email), the following terms will apply https://developer.ean.com/terms/en/. Any dispute about whether a claim falls within the jurisdiction of a small claims court shall be resolved by that court, not by an arbitrator. The terms of your Booking (such as price, availability and/or dates of travel) are not guaranteed until the contract is formed between you and the Travel Supplier and a ticket has been issued and/or a reservation has been made and confirmed by the Travel Supplier. Hotel properties are not obligated to honor these rates if you do not qualify or if you don't have identification confirming your eligibility. CheapOair Reviews - Read Reviews on Cheapoair.com Before You Buy | www Booking Bonus' that are offered by the hotels, such as free breakfast, tours, etc. That is the rules by the Department of Transportation in the US. 137 West 25th Street, Service Fees exclude Enhanced Seat Assignment Fee, Baggage Service Fee, Post Ticketing Fees. Transit visas may be required. Your CheapOair Credit Card account or CheapOair Visa Card account must be open and in good standing when your reward points are calculated at the end of the billing cycle during which you made an Eligible Purchase. Government entry/exit fees may apply, depending on your destination. Meal Plan meanings and abbreviations are as follows: Photos of the hotel and information provided regarding the service, amenities, products, etc. At all times throughout your trip a government-issued photo ID is required for security checks at airports, hotels and car rental locations and may be required for attractions and other products as deemed necessary by the relevant Travel Suppliers. You could be charged additional fees for cars returned at a different time or date or location from the original reservation. If your ticket is non-refundable and you cancel after that 24-hour window, you'll have to pay a fee of $125 or more, depending on the airline (some international flights will have a. Once certain travel reservations are made and paid for they may be completely non-refundable or there may be a penalty involved in cancellation or seeking a refund from the supplier of travel products and services. To avail yourself of this benefit, please identify yourself to our agent and ask for this benefit. If we are unable to resolve your claim within 60 days despite those good faith efforts, then either you or we may start arbitration or small claims court proceedings. In the event the fare selected is not available an approval code may have been issued on your credit card. ClubMiles also reserves the right to limit the quantity of Points an Account may redeem in a single transaction. Any and all statements made in these Terms & Conditions related to CheapOair are also made on behalf of our affiliates, subsidiaries and parent companies, including all disclaimers. Welcome to the CheapOair ("CheapOair", "we", "our", "us") website (collectively, the "Site"). Fareportal Inc.137 West 25th Street, 11th Floor New York NY 10001 United StatesAttn: Legal Teame-mail: legal@fareportal.com. Points can be redeemed via instant redemption while booking on the Sites. We may terminate your participation in the Program and void or cancel your entire Points balance if you do not meet the Program eligibility requirements or any Points in your Account are issued, received, or redeemed through deception, fraud or theft, or otherwise illegally, or not as authorized in these Terms. AN INTERMEDIARY OR AN AGENT FOR PROVIDERS OF TRAVEL-RELATED Book now, pay later purchases made through CheapOair do not earn rewards. CheapOair will charge a service fee up to $25 per room in addition to supplier penalty fees, if any. Rates are only guaranteed at the time of booking. Travel Suppliers require a valid credit card to be presented at the time of check-in at the hotel and/or at the pick-up location of the car rental company. It is advisable you print your outbound and return portions of your e-ticket confirmation for all flights prior to travelling. Discounts offered may vary depending on a number of factors including airlines utilized, class of service, destination, time of year (low, mid or high season), advance notice provided, minimum stay requirements fulfilled and flight load. United's 24-hour flexible booking policy gives you the freedom to make changes to select reservations within 24 hours of booking and ticketing, without being charged change fees if you made your purchase one week or more before the flight was scheduled to depart. Provide the following information to the customer support agent: Personal info. CheapOair accepts all major credit or debit cards with a verifiable billing address. To comply with the regulation, carriers may not deceive consumers about the 24-hour reservation requirement when consumers inquire about canceling or changing a reservation within 24 hours of making it. Half Board (HB) means that your breakfast and evening meal is included in the price you have paid for your accommodation/vacation package. and are in no way liable for such providers' products and services. We are not a co-vendor associated with the vendor with whom we book or reserve your travel arrangements. CheapOair allows cancellations for hotel stays within 24 hours of booking. For your convenience, our use of the following terms in these Terms & Conditions shall have the meaning below: How to change or cancel an American Airlines flight . AGGREGATE LIABILITY FOR ALL CLAIMS UNDER ANY CIRCUMSTANCES WILL Beyond this 24 hour period, CheapOair will not be responsible for these errors. 4. Citizens of the U.S. must carry a valid passport for international travel. Your sole remedy, if any, is with the specific Travel Supplier regarding your claim for that travel product and/or service and not CheapOair. Car Terms & Conditions include various rules and restrictions that apply to your car rental reservation. Qualifying Purchases can be made online on the Sites for the applicable brand that offers ClubMiles membership. CheapOair - Online Cancellation Form now available - Facebook Frequent traveler points and/or miles may or may not be available for any portion of your Booking. When we place Service Elements on our Site, we are inviting you to make an offer for their purchase. Once the refund has been approved by the supplier it may take additional time for this to appear on your credit card statement. General cancellation policies are as follows, and vary by property: You must request cancellations 96 hours (4 days) prior to check-in. Upgrades/standby are strictly the responsibilities of the respective airlines. SERVICES, OR INFORMATION. Our services fees associated with the original travel reservation or booking are not refundable. The Program is void if prohibited by law in the state, province or territory of the customers residence, and subject to change as may be necessary to comply with such laws or regulations. If the relevant Service Element is available, your Booking will be processed. OTHERWISE IN LAW OR FROM A COURSE OF DEALING OR USAGE OF TRADE, WE ARE ACTING ONLY AS The terms you and your used throughout these Terms refer to any member and any person eligible to participate in the Program, as applicable. For further information contact your airline representative. We shall assume all of the same rights, obligations and duties to you as those accorded to Fareportal under the Privacy Policy. If you do not receive any email communication from CheapOair, please email feedback@cheapOair.com and include the confirmation number and a contact phone number. We make every attempt to notify the customer of any schedule changes. It is always important for the customer to reconfirm their flights with the airlines 24 to 72 hours prior to departure, especially if they are already traveling. Prices quoted for your vacation package do not include liability insurance, collision damage waiver, personal accident insurance, personal effects protection, drop-off charges, gas, child safety seats, sky racks or incidental room charges at the hotel (telephone, movies, energy surcharges and any applicable increases in taxes). CheapOair acts as a service that provides value added service to retail travel agents and consumers. All credit cards must have a verifiable US, Canadian or other country billing address. CheapOair has no control over and assumes no liability for the actions of the suppliers from whom it obtains travel products or services. In the event that a flight is cancelled, CheapOair will attempt to contact the airline, find other flight options and/or discuss refund options. Promo Code and Instant Savings offers can be combined up to the amount of our service fees. Nevada: SOT #2007-1137, In order to complete a Booking the following steps are taken to ensure its validity: Except as described below, we are not the vendor collecting and remitting taxes to the applicable taxing authorities. Some rates may apply only to cars picked up within 24 hours of the arrival time shown on an airline boarding pass or ticket. use, publish, delete) to any content you submit without notice to you and without any payment of any kind. If for some reason we are unable to confirm your booking, you will not be charged and we will request that such hold be released by your credit or debit card bank; until then, funds subject to the hold will not be available to you for other purposes. You are prohibited from posting or transmitting to or from this Site: (a) any unlawful, threatening, libelous, defamatory, obscene, pornographic, or other material or content that would violate rights of publicity and/or privacy or that would violate any law; (b) any commercial material or content (including, but not limited to, solicitation of funds, advertising, or marketing of any good or services); and (c) any material or content that infringes, misappropriates or violates any copyright, trademark, patent right or other proprietary right of any third party. Additional fuel surcharges, security, baggage, seat reservation, hotel incidentals, and other applicable service charges may apply which will be charged by the relevant Travel Supplier at time of check-in. Very cheap like the name if Cheapoair, supervisor liar, costumer care not trustable. Generally, all suppliers will charge a penalty for refund. Passengers may inspect the full text of the contract of carriage at the each airline's airport or city ticket offices. CheapOair reserves the right to correct errors in any advertised price and, if applicable, give you an option to either cancel the Booking or allow CheapOair to collect an amount equal to any increase in price from your provided credit or debit card, prior to your departure. If you cancel after the first 24-hour period: $50 to cancel with a future credit, $100 without credit $100 for business and first-class tickets, $250 for international economy flights,. Government entry/exit fees may apply, depending on your destination. When you use your CheapOair Credit Card for Eligible Purchases made at the CheapOair website or through the CheapOair telephone customer service center, you will earn 6 points for every US dollar spent, rounded to the nearest dollar. Arbitration is more informal than a lawsuit in court. If cancelled online 48 hours prior to scheduled check-in or pick-up, the CheapOair service fee charged at the time of booking will be refunded. Original room rate is not guaranteed. If subparagraph (f) above is found to be unenforceable, then the entirety of this Mandatory Arbitration provision shall be null and void. IF YOU HAVE PURCHASED ANY ANCILLARY SERVICES, SUCH AS SEATS OR PREPAID BAGS, DIRECTLY FROM THE AIRLINE IN THE INTERIM, YOU WILL NEED TO CALL THE AIRLINE AND REQUEST THAT THEY ASSOCIATE THOSE ITEMS WITH YOUR NEW TICKET NUMBER(S), RATHER THAN YOUR ORIGINAL ONE(S). The Transportation Security Administration of the U.S. Department of Homeland Security requires us to collect information from you for purposes of watch list screening, under the authority of 49 U.S.C. For purposes of the PMP, it means the U.S. English-language websites of Expedia.com, Orbitz.com, Priceline.com and Travelocity.com. Government-issued ID and proof of citizenship are required for international travel (for all countries outside of the United State of America). 5124). Once your changes are confirmed with the LCC, you may contact us if you need to make any additional changes to the non-LCC portion of your trip. Fare errors are also excluded. Miles per day rates specify a maximum number of miles that you are allowed to accumulate. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. Call. No credits can be issued for unused room nights due to early departures. These rates are approximate base room charges. CheapOair shall not be liable for the depiction of travel products and services made available by any supplier of travel products and services, including but not limited to photographs, listed amenities, ratings, and discounts. Once tickets have been issued there may be a penalty involved for cancellations and refunds. Types of changes could be: flight number changes, time changes, routing, date changes and or cancellations. TOURS, CRUISES, TRAVEL INSURANCE, ETC.) No trustable and principle agency. States in which CheapOair is required to hold a license to sell travel services are: BY SIGNING UP FOR PRICE DROP ASSURANCE, YOU UNDERSTAND THAT ONCE WE HAVE COMMENCED THE REBOOKING PROCESS, YOU WAIVE YOUR RIGHT TO A REFUND (IF ELIGIBLE) ON THE ORIGINAL TICKET AND ELECT TO APPLY ANY REFUND TO THE PURCHASE OF THE REBOOKED TICKET AND CHEAPOAIRS REBOOKING FEE. Once you have contacted CheapOair we will contact the airline on your behalf and try to come to a resolution. When certain transactions are determined to be high risk by our systems, we will not process such transactions unless our credit card verification team has determined that it's safe to process them. CheapOair Refund Policy Explained [Money Saving Hacks] - DoNotPay If you discover any discrepancy in your itinerary, you are requested to immediately contact a CheapOair customer service agent within 4 hours from the time the booking was completed. After a case is filed with AAA, but before the arbitrator is formally appointed to the case by AAA, a party can send a written notice to the opposing party and AAA that it wants the case decided by a small claims court. Often these changes are a prediction of travel needs for a future dates but can also reflect same day changes. Each airline sets its own policies and regulations for children ages 16 through 18 (age may vary by airline) traveling without adult supervision. You automatically become a member when you create an account on CheapOair unless you opt out of the Program. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Site or to your downloading of any material posted on it, or on any website linked to it. From time to time and depending on the airline(s) operating your flight(s), we may provide you with the option to request through us Airline optional services and products in connection with your ticket(s), which may include, without limitation pre-reserved seat assignments and checked baggage. TSA may share information you provide with law enforcement or intelligence agencies or others under its published system of records notice. Hotel properties are NOT obligated to honor these rates if you do not qualify or if you don't have identification confirming your eligibility. It is always best to contact the airline to reconfirm your flights within 72 hours of departure. Cheapoair Cancelation Fee | SingleFlyer In most cases, upgrades and standbys will not be permitted. If you have any questions about such charges, please contact the relevant Travel Supplier directly. There are four tiers in ClubMiles, and with each incremental booking on any of the Sites, your tier changes. Most flight tickets are not changeable/transferable and non-refundable. Once you have done so you have made CheapOair an offer (which cannot be withdrawn if you change your mind) to purchase the relevant Service Element(s) from the relevant Travel Supplier(s) (your "Booking"). Your reservations cannot be transferred or changed to another name or destination upon completion. If you purchased travel protection on or after February 1, 2015 and before May 1, 2015, you can view the applicable Description of Coverage here. TRAVEL-RELATED PRODUCTS AND/OR SERVICES BY PROMOTING, SELLING OR Fares are subject to availability and may change without notice. Such deposit is unrelated to any payment received by CheapOair for your hotel, car or airline ticket booking. If you purchased your ticket directly, American Airlines' cancellation policy is pretty straightforward. Name changes are not permitted. THE LIMITATION OF LIABILITY CONTAINED IN THESE TERMS & CONDITIONS All vacation packages are non- refundable and non-transferrable. YOUR USE OF THE SITE SHALL BE AT YOUR OWN RISK. CheapOair Review 2021: What To Know About Discounts, Refunds CheapOair reserves the right to modify the CheapOair Vacation Package Terms & Conditions at any time without notice. ClubMiles will not be liable or responsible in any manner for any tax consequences which may arise out of your participation in the Program. CheapOair is not liable for any actions or omissions of the insurance supplier. ClubMiles reserves the right in its sole discretion to change the redemption options offered as well as the number of points needed to redeem for certain Service Fees or Ancillary Offering Fees at any time. We will not be responsible or liable to any third party for the content or accuracy of any materials posted by you or any other user of the Site. RESERVATIONS BOOKED THROUGH CHEAPOAIR (WHETHER THROUGH THIS SITE You must call the hotel directly to confirm pet policies, including fees and pet restrictions on breeds and size. If anyone ask, I can provide the ticket and mails. In addition, you acknowledge you have previously enrolled in the CheapOair Rewards Program (the Rewards Program), or if you have not, you agree to be enrolled in the Rewards Program, and to be bound by the Rewards Program Terms and Conditions (Rewards Program Terms), which are available at CheapOairCardRewards.com. Enter Promo Code at time of check out. The cardholder must be a traveler listed on yourBooking. UNDER NO CIRCUMSTANCES SHALL OUR PROVIDERS OR DISTRIBUTORS BE While most hotels will strive to honor your requests, neither CheapOair nor the hotel will guarantee that your request will be honored. AVAILABLE" BASIS. ClubMiles reserves the right to change these Terms or any related policy or FAQ's of the Program or terminate the Program or your membership in the Program at any time, for any reason, without prior written notice. The contract between you and the relevant Travel Supplier will relate only to those Service Elements confirmed by email with ticket numbers in case of air or reservation numbers in case of hotels, cars or activities. For all such changes within a 4 hour period, tickets will remain non-refundable. Check directly with the Travel Supplier prior to arrival. OUR Furthermore you also confirm that the traveler is not an unaccompanied minor. If you have any questions regarding the Program, we can be contacted by email at rewards@CheapOair.com. change and cancellation policies as shown below shall take precedence over any previously published and conflicting applicable . In the event that any provision is determined to be unenforceable or invalid, such provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and such determination shall not affect the validity and enforceability of any other remaining provisions. If you do not contact either CheapOair or the airline prior to your departure you may: miss your flights, lose the value of your tickets and possibly have your travel postponed by 1 or 2 days or even a few weeks before the airline can accommodate you. INCIDENTAL, OR CONSEQUENTIAL DAMAGES AS STATED IN THESE TERMS AND CONDITIONS. Unsubscribing from our SMS promotional list will not preclude us from sending you service related SMS in connection with an existing CheapOair booking. Most of our airline tickets, hotels, pre-paid car rentals, vacation packages and service fees are non-refundable after 24 hours of booking. Last Revised April 2017 Coverage Summary Travel Services Protection Plan CheapOair offers a trip insurance policy that covers the following: Trip cancellation up to $100,000 Trip interruption up to $100,000 Accidental death and dismemberment up to $100,000 Travel delay up to $200 Baggage delay up to $200 Image Credit: CheapOair Whether or not you choose to purchase additional travel insurance is up to you. Notwithstanding the foregoing, publication of revised or updated Terms and Conditions will be deemed notice of such changes. If your itinerary includes flights operated by more than one airline, please read carefully each such airline's terms and conditions, which can be found on each such airline's website. If you abuse this Site with numerous scans, data scraping, or screen scraping, we reserve the right to terminate your access to this Site immediately, without notice. Click here to see a breakdown of taxes and our service fees.Due to our relationship with our many suppliers, our fares at times, may be better than standard published fares. We will attempt to contact you via other information provided by you, but; if we are unable to get in touch with you, our email will serve as final notice. Local residents may have additional restrictions. Additional information can be obtained from the U.S. Department of Transportation Check with the airline or call us for details. If your Cancellation Password expired before we were able to process your request please call us back to obtain a new Cancellation Password. But it was a long conversation. For more details about the carrier's liability under the Warsaw convention, please click here. When you purchase an itinerary that is covered by CheapOair Connection Protection, in the event of an involuntary schedule change or cancellation, we will make reasonable attempts to find you an alternative flight option(s) or other acceptable means of transportation to your destination (or refund the cost of your unused ticket should no options be available). CheapOair Promo Codes | 60% Off In May 2023 | Forbes We encourage you to discuss additional restrictions attached to your credit with a customer service agent. Cancellations include when an airline has stopped or temporarily canceled service to certain cities, or stopped service on certain days of the week. Claims, if any, determined by the arbitrator not to be within the scope of this Mandatory Arbitration provision must be brought exclusively in a Federal or State court located in New York County, the State of New York, USA. No portion of the vacation package is guaranteed (such as price, availability and/or dates of travel) until the full payment of the entire Vacation Package is received. Points earned for an Eligible Purchase will be calculated at the end of the billing cycle in which the Eligible Purchase was posted to your CheapOair Credit Card or CheapOair Visa Card account and will appear in your Rewards Program account within 60 days. "Qualifying Purchase" shall mean a Points-eligible booking which has been completed. CheapOair accepts no responsibility for an individual property's pet policy. California: CST #2073455, In the event that a supplier defaults prior to providing the service to you where a payment has been made, your sole recourse for a refund shall be the defaulting supplier, from insurance covering such defaults if any, or from other responsible third party unless such loss was caused solely by CheapOair. Each airline has its own rules for dealing with such scenarios, which are contained in the airlines contract of carriage. Please be advised that not all seat requests are guaranteed. must be requested in advance and are not guaranteed. Until such information is verified, the fare is subject to change. These changes are made by the airline and are outside of our control. CheapOair accepts no responsibility for any changes that the supplier has not updated. CheapOair stands committed to providing compensation up to a maximum of the entire service fees that CheapOair has collected for that booking in addition to a $50 coupon as redemption towards purchases from CheapOair within 12 months in the future. Any service fees that we charge for requesting such optional services and products on your behalf are non-refundable for services rendered and do not guarantee such requests will be honored by the airline(s). CheapOair will not be responsible if proper travel documents are not available and you are denied entry or transit into a Country. CheapOair - Frequently Asked Questions, FAQ Judgment on the award issued by the arbitrator may be entered in any court having jurisdiction. By using this Site, you acknowledge that the rates offered by CheapOair and affiliate companies are a result of negotiation between CheapOair This notification does not automatically qualify you for a refund. This Site is provided by us solely to assist customers in gathering travel information, determining the availability of travel-related goods and services, making legitimate reservations or otherwise transacting business with travel suppliers, and for no other purposes. Points on your Account shall expire if no Qualifying Purchase was made through your Account with any of the Sites for the preceding two (2) year period; however, Points rewarded as a customer service courtesy will expire on the expiration date assigned to them and should be redeemed before the assigned date. 24-hour flexible booking policy - United Airlines 2006-2020 Fareportal, Inc. All rights reserved. All such bookings where the cancellation may be permitted must be cancelled prior to the scheduled departure time of the first flight segment by calling our customer service center. Read Customer Service Reviews of www.cheapoair.com - Trustpilot Ultimate Guide to CheapOair - Will It Save You Money? [2023] Promo Code expires on date indicated and may be withdrawn at any time without notice. Some discounted and other special sale fare offers may not be eligible for this instant discount promotion. Once you have provided our customer service agent with your cancellation request, we will then send you an email notification that your request has been received. You agree to protect and indemnify CheapOair, its affiliates, partners, joint ventures and/or their respective suppliers and any of their respective officers, directors, managers, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by: If you have a dispute with a travel product or service supplier(s), including but not limited to airlines, hotels, cruise lines, railroads, car rental agencies, tour operators and consolidators, vacation packages and activities suppliers, traveler assist service providers and insurance providers, you release us, our affiliates, partners, joint ventures and their respective officers, directors, managers, agents and employees from claims, demands and damages (direct, indirect, incidental, and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes. All seat requests will be forwarded to the airlines. By using the Site, whether to review information or to book travel reservations (through this Site or telephone with our call center), or for any other purpose, you agree to these Terms & Conditions and agree they control any travel reservations made with us. However, except as set forth below, an arbitrator can award the same damages and relief on an individual basis that a court can award to an individual. All prices are displayed in United States Dollars (USD). There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person.
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