https://cancellation.celebritycruises.com/?brand=C&program=cancel. UK and Ireland guests who booked a non-refundable ticket through Celebrity will not receive a refund. the FCC is per person and is not transferable . The FCC holder has to call then they issued a new FCC to the recipient. We paid for my parents to sail in the Villa Suite with us and this sailing was cancelled in December 2020 due to covid. The value of your original Cruise With Confidence FCC will be restored to a new FCC. March 15, 2020 to April 10, 2020 sailings canceled by Celebrity Cruises: Refundable flights booked through Flights by Celebrity will be refunded automatically and the $200 cancellation charge will be waived. At some lines, future cruise credits can only be used for a single future sailing, with any leftover balance forfeited. Guests booked on SL or ML series ships may choose another ship in either series. Royal Caribbean has quietly begun allowing guests to transfer their Carnival's Future Cruise Credit (FCC) is credit that you can use for your next Carnival cruise. I did the booking under the "Cruise with Confidence" plan. Sign in or create an account. You'll earn 15 elite night credits each calendar year, and receive automatic Gold elite status. When states limit care, some trans people do it themselves These health and safety measures will mitigate the risk of exposure but cannot eliminate it entirely. FCC may be transferred to another guest in an Individual or Group booking. If you cancel, it's 75% of booking deposit less the $100 per guest. If you booked through a travel agency or third-party online travel site, you must contact whomever created your booking in order to request a refund. Our family members who originally booked cannot sail any time soon but DH and I have multiple upcoming cruises with Celebrity on the books. Have you recently found yourself in possession of something called a future cruise credit? Carnival's Future Cruise Credit (FCC) is credit that you can use for your next Carnival cruise. A recent enhancement now allows multiple FCCs to be applied per guest within the same reservation. In the future, if your cruise needs to be canceled, you can try requesting a refund, which the cruise lines consider on a case-by-case basis. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. On the other hand, I've seen many posts from people who have FCCs that they can't use and bemoan the fact that it's money lost. Are Future Cruise Credits interchangeable between Royal Caribbean Groups cruise brands? Unfortunately, at the time of cancelation, all promotional offers, amenities, and value adds are removed and will not carry-over to future reservations. We may receive compensation when you click on links to those products. Reservations that Lift & Shift after final payment date are subject to cancellation charges based on the original bookings cancelation policy. Which bookings are eligible for the Best Price Guarantee? Related: Are drinks packages worth the price? Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. They already know you got free credit for not taking cash . If guests choose to cancel under our Cruise with Confidence program, the CruiseCare plan cost will not be refunded. Any remaining funds on the FCC will continue to be available until you have used the entire value of the FCC or it expires, whichever occurs first. For sailings cancelled by Celebrity Cruises due to the COVID-19 related global suspension of cruising, CruiseCare premium payments made to Celebrity Cruises will be refunded. The only Relaxed Luxury resorts at sea, where you can wake up in a new place every day. These FCCs can be applied to satisfy any remaining balance due for the cruise fare on an existing booking. Please view our advertising policy page for more information. Our points-obsessed staff uses a plethora of credit cards on a daily basis. I made my reservation using Casino Certificates. Yes. If they can't get the refund they are due, will we be able to transfer the FCC to us for our use and we can give them the related $$? Can I Transfer My Existing Cruise to a Brand-New Itinerary? However, if these guests prefer to receive a 100% refund, as opposed to the 125% FCC, they have until provided deadline to request it. Responses may take 7 to 10 business days. After applying the FCC to the full cost of your cruise, some cruise lines will take the remaining balance and use it toward prepaid gratuities on your reservation. Celebrity Cruises Removes "Use By" Date Limitations - LoyaltyLobby SUMMIT BERMUDA/NE/CANADA/GREELAND 7/4/21 10/4/2, JUNE 1, 2021 JUNE 30, 2021 *Excluding newly deployed sailings on Apex 6/19/21 and 6/26/21, Millennium 6/5/21 6/26/21, CELEBRITY APEX 6/5/21 10/9/21 *Select sail dates will be used again for new sailings, MAY 1 MAY 31, 2021 (Alaska, Caribbean, Europe, Galapagos), Celebrity Apex Transatlantic 5/1/21, Celebrity Edge 5/3/21 10/29/21, Celebrity Constellation 5/4/2021 10/23/21, CELEBRITY ECLIPSE 5/2/2021, 5/7/2021, 5/16/2021, 5/23/2021, 5/30/2021, 6/6/2021, JANUARY 1 FEBRUARY 28, 2021 AND SOUTH AMERICA (1/3/2021 4/7/2021), (excluding any previously announced suspended sailings), CELEBRITY SUMMIT 5/6/2021, 5/15/2021, 5/25/2021, 6/4/2021, MAY 12 DECEMBER 31, 2020 (including Winter 20/21 Asia, Australia/New Zealand), MARCH 14 MAY 11, 2020 & Alaska through 7/1/2020. These new processes and protocols are in the final stages of development, and once finalized, will be shared with guests and travel advisers. hbbd```b`` ,"%A$ Most cruise lines only allow a FCC to be applied to a new booking that is made after the date the FCC is issued. Royal Caribbean and Celebrity Cruises recently said their pandemic-era future cruise credits would never expire. Flights can be tricky when it comes to FCCs. Multiple FCCs maybe applied per guest within the same reservation. Kim Kardashian Doja Cat Iggy Azalea Anya Taylor-Joy Jamie Lee Curtis Natalie Portman Henry Cavill Millie Bobby Brown Tom Hiddleston Keanu Reeves. All Future Cruise Credits will be sent directly to the affected guest, with the associated travel advisor in copy, if the guest booked through one. The incremental 25% bonus value that was provided will expire on the original expiration date or on 12/31/22, whichever is later. Hope that helps. The incremental 25% bonus value that was provided will expire on the original expiration date or on 12/31/22, whichever is later. The incremental 25% bonus value that was provided will expire on the original expiration date or on 12/31/22, whichever is later. Most cruise lines typically have issued FCCs within a couple of weeks after the cancellation has been announced, but other cruise lines can take weeks or months to process them. If you booked flights independently with an airline or travel partner, youll need to contact them directly to inquire about a refund or contact your travel insurance provider. Norwegian Cruise Line | Future Cruise Credit - CruisesOnly Any guest who was advised by Celebrity Cruises in advance of travelling that they would not be permitted to sail because of travel restriction will receive a Future Cruise Credit for 100% of the amounts paid to us toward their cruise fare. After March 31, guests will still receive the FCC, but will no longer qualify for the onboard credit. Celebrity said That is true if you transfer the booking. Instead of getting the amount refunded to your credit card, you may be issued a certificate you can use towards your next Carnival sailing. Future Cruise Credits acquired through the Cruise with Confidence program can only be redeemed on the cruise brand with which you made the booking you cancelled. Maybe. Retrieve the reservation for which you want to apply the cruise credit. Redeem Cruise Credit Future Cruise Credit FAQs FCC Coupon Number (s): 98765432. If you never registered with the cruise line or you do not have a loyalty account, your FCC information will be emailed to you on the email address you provided when you originally booked your cruise. Thank you. Working with a travel agent can help explain what parts of a booking are eligible to be used toward an FCC. Credit ranges are a variation of FICO Score 8, one of many types of credit scores lenders may use when considering your credit card application. From August 2022 Travel + Leisure, published by TI Inc. Visa and Visa Signature are registered trademarks of Visa International Service Association and are used by the issuer pursuant to license from Visa U.S.A. Inc. Is my sailing that has been suspended by Celebrity eligible to Lift and Shift from 2021 to 2022? If my cruise was canceled by Celebrity Cruises due to the COVID-19 related suspension of sailings, and our flights were booked with Flights by Celebrity, will they be refunded? Visiting from {country-flag} {country-name}? Alternatively, if the new cruise fare is lower than the value of the FCC, the remaining funds will continue to be available on the initial FCC until the FCC expires or the balance is zero, whichever occurs first. Enter the code for each applicable guest, making sure each guest's name exactly match the full name on the voucher. Does Cruise with Confidence protect airfare? Perhaps call the cruise and see if you can go back to cash. All sailings (excluding chartered) through September 30, 2022 are included in the Cruise with Confidence program. Luke Lankford and Mary Jo Mattingly like to spend . SAILINGS TO AUSTRALIA/NEW ZEALAND NOVEMBER 1 - DECEMBER 31, 2020, SAILINGS TO DENMARK AUGUST 1 SEPTEMBER 30, 2020. Wish Celebrity would have issued 1 FCC in total amount since I paid for the cruise. *Excluding any previously suspended sailings on these dates. Every cruise line is a little different. All taxes and fees will be refunded back to original form of payment. The issue's been escalated to supervisors at both the agency and Celebrity. If you made payments toward the cruise fare on your booking on the cancelled cruise using forms of payment other than the FCC (i.e., via check or credit card), the value of the new FCC will include 125% of those amounts. All About Cruise Future Cruise Credits | Cruise.Blog has written about cruising for more than 25 years and for many years oversaw USA Todays award-winning cruise site.
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